Lead Facilities Maintenance Tech

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

Job Summary:

As a Lead Facilities Maintenance Technician at KinderCare Learning Companies, you will play a vital role in ensuring the safety and well-being of children by maintaining our centers for all Kindercare lines of business. Safety is our top priority, and you will work collaboratively to provide maintenance support, conduct preventative maintenance, address emergency situations, and support continuous improvement in service delivery. The Lead technician will model center facilities ownership from the street to the back fence.

Core Responsibilities:

• Schedule and conduct regular preventative maintenance at assigned centers. Troubleshoot issues with field technicians and help determine if third-party vendors are needed, in partnership with the Facilities Supervisor.
• Provide support to centers that utilize outsourced facilities vendors, and audit vendor performance and provide feedback to the Facilities Supervisor. Be a point of contact for vendors and escalate concerns with work product or timelines as needed.
• Visit other facilities technician’s centers within the market to perform quality control assessments and ensure high-quality work performance in the market, ensure service level standards are being met through consistent PM checklist completion, field communication, and work order prioritization and completion.
• Take ownership of site-level projects as assigned.
• Support training efforts for new technicians within your market, including training schedules and ongoing education on new products and practices. Train techs on preventative maintenance, repairs, safety, and customer service. Provide retraining as needed.
• Serve as a back-up for facility-related emergencies, minimizing downtime and ensuring workplace safety. Be a point of contact for facilities related escalations.
• Model strong internal customer service with our center partners. Foster a positive culture of collaboration and communication between the facilities team and center staff to enhance the overall learning environment. Support facilities technicians with relationship building in their markets.
• Proficiency in operating work-related electronic equipment; (e.g., iPhone, iPad, laptop if provided). Including Computerized Maintenance Management System (CMMS).
• Regular in-market travel to service centers and support tech team.
  
  

Preferred Skills & Experience:

• 3-5 years of maintenance experience in a multi-unit environment.
• Strong time management, professional communication, and organizational skills.
• Basic to intermediate knowledge of plumbing, carpentry, HVAC, electrical, roofing, construction, playground, and childcare safety, especially as it relates to KLC's responsibilities.
• Competent with the Microsoft Office Suite preferred.
• Certifications: Trade/vocational training or certifications in areas such as playgrounds, HVAC, electrical, plumbing, carpentry, roofing, and construction preferred.
  
  

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Feel supported in your mental health and personal growth with employee assistance programs.
• Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
• … and much more.
  
  

Range of pay $28.95 - $36.25 Hourly

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.