Shipping Lead

SHIFT: 2nd

Must be able to work weekends and holidays.

Why You Will Love Working At Maola

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.
  
  

Summary

Lead and assist employees in the shipping department on high-quality dairy products by coordinating the daily work assignments and maintaining on-the-floor presence to ensure shipping goals are met. Continually and consistently enforce GMP and housekeeping policies. The Shipping Lead will also ensure timely and accurate processing of outgoing shipments, maintain inventory accuracy, and lead a team of shipping employees to meet department goals and objectives.

Essential Duties And Responsibilities

• Lead a team of shipping employees, providing guidance, training, and support as needed.
• Foster a collaborative work environment, promoting teamwork and productivity.
• Delegate tasks effectively to ensure efficient workflow and meet shipping deadlines.
• Coordinate and prioritize outgoing shipments based on customer orders, production schedules, and shipping deadlines.
• Conduct regular quality checks on outgoing shipments to ensure accuracy, completeness, and compliance with customer requirements.
• Address any discrepancies or issues promptly, coordinating with relevant departments to resolve problems and prevent a recurrence.
• Enforce safety protocols and best practices to ensure a safe working environment for shipping employees.
• Adhere to all regulatory requirements related to shipping.
• Maintain and enforce cleanliness and organization in the shipping area to meet food safety and OSHA requirements.
• Prepare and maintain accurate shipping records, including billing, packaging slips, and other required documentation.
• Train employees on proper handling and loading procedures to prevent product damage and ensure workplace safety.
• Fosters a positive and productive work environment that promotes teamwork and continuous improvement.
• Other duties may be assigned.
  
  

Basic Requirements

• High school diploma or general education degree (GED) required.
• Minimum 1 year of related experience in shipping or warehouse.
• Strong knowledge of shipping and logistics procedures.
• Excellent organizational skills with a keen eye for detail and accuracy.
• Associate Degree or B.S. in Food or Biological Sciences or a minimum of two years’ experience in a QA/QC position working in a food, chemical, or agricultural manufacturing facility preferred.
  
  

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur. 
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions. 
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration. 
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels.  The noise level in the work environment is usually moderate/high.  Wet/slippery work conditions.
  
  

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.