Assistant Director of Community Living

Job Details

Description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Compensation: $90,000 Yearly

Schedule: Monday - Friday 9:00am-5:00pm and On-Call 24/7

Primary Job Function(s)

Leadership

• Provides leadership and daily oversight of a component of residential services.
• Develops, manages, and monitors operating systems to ensure compliance with Agency policies and procedures and regulatory requirements.
• Establishes and monitors systems to ensure each home is in good repair, clean, and safe.
• Provides input to the Director of Quality Assurance for serious reportable incidents and takes corrective action as needed.
  
  

Supports a Competent and Well-Trained Workforce

• Coaches staff to enhance performance and ensure accountability.
• Participates in the hiring process for the selection of employees.
• Ensures that required staff training is completed within designated time frames.
• Completes employee performance evaluations in a timely manner.
• Approves staffing schedules for each site and modifies based on site census and funding.
• Conducts weekly staff meetings with Division Managers to review the week.
• Conducts scheduled site visits to review physical plant, staff, and consumer activities/interaction and to ensure compliance with Agency and regulatory standards.
  
  

Supports Fiscal Sustainability

• Monitors the budgets for the individual sites and develops/implements corrective action as needed.
• Reviews and approves purchase orders.
• Reviews and approves temporary staffing agency bills.
• Reviews and approves monthly attendance for persons served.
• Reviews and approves the requests for an individual’s maintenance allowance.
• Ensures that all Agency resources are utilized in an effective and cost-efficient manner to ensure that the needs of the individual accessing the Agency services are met to the fullest extent possible.
  
  

Supports Persons Served to Achieve Desired Goals and Objectives

Develops Relationships with Stakeholders

• Reviews all satisfaction surveys and ensures appropriate follow-up on an individual or systemic basis.
• Follows up on concerns and complaints in a timely and responsive manner. Responds timely to internal and external customers to ensure service excellence.
• Manages communication between internal and external personnel to execute services and promote collaboration.
  
  

General

• Participates in Departmental and Agency committees as assigned.
• Assumes on-call responsibilities.
• Uses technology for the completion of specified job duties.
• Attends work regularly according to the assigned work schedule and in accordance with Agency policy.
• Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development.
• Works cooperatively with others, including all staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors, and the public.
• Follows instructions and abides by Agency policies and procedures.
• Be a positive role model for individuals served and Agency staff.
• Assumes other duties, responsibilities, and special projects as needed.
  
  

QUALIFICATIONS:

EDUCATION: Bachelor of Arts or Science degree from an accredited college or university with an emphasis in Business or Human Services.

EXPERIENCE: Five years of experience directing and coordinating daily operations of a multi-site Human Services organization with corresponding fiscal responsibilities to include three years of progressively responsible supervisory experience. Must have a car and an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and Agency policy.

NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!
  
  

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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