Patient Service Rep - Lakemoor Family Physicians

University Physicians' Association, Inc. (UPA)


Date: 16 hours ago
City: Knoxville, TN
Contract type: Full time
Description

University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for LAKEMOOR FAMILY PHYSICIANS. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available - Including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k) with company match and immediate vesting, Life Insurance, EAP, Critical Illness, and more!

Requirements

  • 6-months to 1-year previous medical experience.
  • Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

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