Patient Service Rep - Lakemoor Family Physicians
University Physicians' Association, Inc. (UPA)
Date: 2 weeks ago
City: Knoxville, TN
Contract type: Full time
Description
University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for LAKEMOOR FAMILY PHYSICIANS. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
Requirements
University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for LAKEMOOR FAMILY PHYSICIANS. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Requirements
- 6-months to 1-year previous medical experience.
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
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