Business Systems Analyst

Brand, Product, and Affiliated Distribution Team, Reporting & Information Solutions, Full-Time/Hybrid, Springfield or Boston

The Opportunity

We are seeking a seasoned Business Systems Analyst to join our dynamic Reporting & Information Solutions team. This role is pivotal in advancing our enterprise data capabilities, ensuring the delivery of high-quality, actionable insights that empower both Field Representatives and Home Office leadership to make strategic, data-driven decisions.

The Team

You’ll be part of the Reporting & Analytics team, working closely with operations, technology, and external partners. Our team is known for its deep subject matter expertise, collaborative spirit, and commitment to improving data quality and delivery across the organization. You will collaborate within a high-performing Reporting & Analytics team, partnering with operations, technology, and external stakeholders. Known for our subject matter expertise and collaborative culture, we are committed to enhancing data quality and delivery across the organization.

The Impact

As we transform our data ecosystem, you’ll play a key role in defining business requirements, improving data quality, and enabling new capabilities that drive business outcomes. This is a high-impact opportunity in a fast-paced, collaborative environment.

Key Responsibilities

• Collaborate with technology teams to design and implement solutions that align with business objectives, including the development of detailed data specifications.
• Serve as a subject matter expert in business analysis and data requirements.
• Define and document business and system scope, objectives, and requirements in accordance with user needs and industry standards.
• Analyze and resolve complex business challenges by designing or refining processes and procedures.
• Validate data architecture and ETL processes to ensure accuracy, consistency, and reliability.
• Act as an enterprise data owner, maintaining accountability for critical data assets.
• Support project management activities, including task prioritization, resource coordination, and timeline management.
• Manage urgent requests while contributing to long-term development initiatives.
• Lead and collaborate with offshore business and technology analysts to ensure timely and accurate analysis.
• Facilitate communication between business stakeholders and technical teams to ensure alignment and mutual understanding.
• Contribute to the development of a new Distribution Data Ecosystem, supporting innovative data delivery solutions.
  
  

The Minimum Qualifications

• 7+ years of experience in business and technical specification development.
• 5+ years of experience in data strategy, transformation, and quality management.
• 5+ years of experience using SQL and data profiling within the insurance, retirement or financial services industry
  
  

The Ideal Qualifications

• 7+ years of Insurance, retirement or financial services Industry experience
• 10 + years of experience writing detailed business and technical requirements
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced, team-oriented environment.
  
  

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Reporting & Analytics team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
  
  

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.