Branch Manager

Description

JOB SUMMARY

The Branch Manager directs the overall activities of the store, including administration, sales, and operations, to continually and simultaneously serve the customers within the company’s target market in an extraordinary manner so that the company’s brand name and reputation continue to flourish. This position works to earn an acceptable rate of return on sales after incentive compensation and maintain a healthy cash flow. Additionally, the store manager invests time and money in personnel recruitment and development. Floor covering or construction related experience is mandatory to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Meet corporate objectives and goals by managing and leading the supervisors and store staff.
• Ensure that personnel have the tools they need to perform their jobs satisfactorily. Personally, inspect jobs to assess the progress on jobs and the game plan that operations personnel are employing to achieve the objectives.
• Continually take the pulse of clients through informal telephone conversations, lunch meetings, industry events and formal customer satisfaction surveys. Ensure a quick and proper response to all customer complaints and requests.
• Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work-related accidents. Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
• Ensure that all branch personnel understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives. The branch manager must be available to help resolve conflicting objectives and reinforce continuously respectful communication between all departments.
• Adhere to the policies and procedures outlined in the Employee Handbook
  
  

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• This position manages all employees of the store and is responsible for leadership of the employees within its location.
• Follow-up on active assignments and with personnel to ensure objectives are met consistently and efficiently.
• Ensure that personnel have the tools they need to perform their jobs satisfactorily.
• Ensure that all branch personnel perform duties safely and effectively.
• Maintain accountability of personnel, ensuring all reasonable precautions are taken to avoid work-related accidents.
• Hold regular safety briefings with personnel to ensure all precautionary measures are performed consistently and effectively.
• Ensure all branch personnel understand company objectives, as well as the individual objectives of their departments.
• Inspire collaboration between personnel to achieve the stated objectives.
  
  

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent experience in industry required
• Master’s in Business Administration preferred
• Floor covering or construction related experience
• Problem Solving Skills
• Detail-Oriented
• Leadership Skills
• Collaborative and team oriented
• Project Management experience
• Strong Communication Skills
• Performance Management experience
  
  

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
  
  

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines
• Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  
  

Our Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching
  
  

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.