Office Assistant

Company Description

Who we are. At Mercer Mass Timber we are exceptional people making mass timber for a more sustainable world. We are North America’s largest Mass Timber Manufacturer, with facilities in Penticton, British Columbia, Spokane Valley, Washington, and Conway, Arkansas with a combined annual production capacity of over 255,000 cubic metres of mass timber. MMT is part of Mercer International, a leading forest products company who is one of the world’s largest market pulp producers and operates the world’s largest sawmill. Mercer has operations in Canada, Germany, and the United States.

What we believe. We believe that a culture of diversity and inclusion is critical in making the best decisions for our people and achieving sustainable business success. Together, we encourage, support, and celebrate the diverse voices of our employees. We strive to provide an inclusive culture by fostering an environment of mutual respect, fairness, and by providing opportunities to contribute and grow.

Position Description

Reporting to the General Manager, the Office Assistant will provide essential administrative support to the Conway site, with a focus on supporting the General Manager/Director of Manufacturing in their dual role. This position will ensure smooth daily operations by managing site-level logistics and serving as the primary point of contact for office coordination and general administrative tasks.

Responsibilities

• Manage front desk duties including visitor access, sign-ins, and general inquiries.
• Coordinate meeting room setup, materials, and scheduling.
• Order and maintain office supplies and inventory.
• Sort and distribute mail and site communications.
• Assist with site-level scheduling, document prep, and general administrative support for cross-functional teams.
• Assist with booking flights and hotels for management personnel.
• Assist with travel expenses for traveling management.
• Develop and maintain monthly newsletters from Conway.
  
  

Qualifications And Experience

• 2 + years of experience in an administrative, office support, or facilities coordination role.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel), Google suite and general computer systems.
• Ability to manage multiple tasks and work to deadlines.
• strong attention to detail.
• Professional communication and a customer-service mindset.
  
  

Salary and Benefits

• The salary for this position is $43,000 – $48,000. Salary will be commensurate with education and experience.
• Our group benefits package, which has no waiting period, includes extended health and dental benefits.
• 401(k) retirement savings plan.
  
  

Application Process

We look forward to receiving your resume with a cover letter by email to [email protected]. Please include your name and the job title you are applying for in the subject line. The competition will remain open until we find the right candidate to join our team. Please note that relocation assistance will not be available.

We thank all applicants for considering a career with us, however, only those selected for an interview will be contacted. For more information, please visit our website: www.mercerint.com.