Residential Team Leader

Description

Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!

With a career at Riveon Mental Health and Recovery, you’ll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You’ll also have access to a wealth of opportunities for your personal growth and development.

POSITION PURPOSE AND OBJECTIVES

The Residential Team Leader is responsible for overseeing the daily operations at multiple facilities and to provide support and mentoring to the Residential Staff.

Essential Job Functions

• Maintains a high level of professionalism in interaction with all staff and clients. Role model for staff.
• Responsible for training, developing and assisting all supervised staff.
• Responsible for hiring, staff evaluations, and staff schedules for supervised staff.
• Provide supervision on the day-to-day operation at multiple residential sites, which includes providing direction to the staff and support of clients, which includes on-call.
• To provide direct communication to Case Manager and other Residential Supervisors regarding clients that are residing in the facility.
• Ensure that the facility meets all the CARF and licensure standards.
• Provide on – going, site specific training.
• Monitor paper work and provide feedback to the Community Support team and to other supervisors within the Residential Department.
• Review medication disbursement via medication sheet and report findings to Residential Director and/or the designee.
• Assure facility is maintained in safe and sanitary manner in accordance with any applicable federal, state or local laws or regulations.
• Assure weekly menus are being followed
• Oversee and assist as necessary in the preparation of nutritional meals.
• Provide support and perform ADL skills training to consumers living at assigned facilities.
• Conduct House Meeting with Consumers and Staff.
• Take consumers shopping and purchase necessary items on their behalf.
• Plan leisure and holiday events.
• Forward and follow up on maintenance issues.
• Ensure quarterly fire drills and forward information to the Residential Department.
• Attend and participate in weekly Supervisory Meetings and monthly Residential Meetings.
• Provide emergency backup for all Residential sites.
• Will be available on-call 24 hours per day, 7 days per week for consultation and/or emergency response.
• Participate in rotation of 24 hours on-call. This on-call process requires that when assigned staff are unable to work, the supervisor on-call is responsible for finding someone to replace that person. The on-call supervisor is also responsible for trouble-shooting after hours and on weekends. Calls to the on-call Team Leader are returned in a timely manner.
• Provide backup supervision for other Residential Supervisors as needed to cover vacation and other leaves of absence.
• Must be able to react to changes and stress productively and to handle other tasks as assigned.
• Must be able to maintain regular and predictable attendance and punctuality.
• Must be able to get along with others and work as a team.
• Complete all required records, reports, documentation and travel expense forms.
• And all other tasks as assigned.
  
  

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• A working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity to consumers and adherence to clients’ rights, confidentiality, and health and safety issues.
• The successful candidate will be that person who is flexible, dependable and able to provide a mature leadership role.
• The job requires the candidate to work as a team, thus the cooperation and collaboration will be the key factor in the employee’s success.
  
  

WORKING CONDITIONS

• The employee will spend the majority of the time in residential sites.
• The individual will have frequent client contact and must have strong speaking and language skills, as well as exceptional interpersonal skills.
• The employee may be required to sit for extended periods.
• Must be able to bend, stoop, walk frequently; and lift and push minimal loads at various times.
  
  

Requirements/Qualifications

• Associate's Degree preferred. Experience working in a residential setting.
• Supervisory experience required. Knowledge of and experience in the mental health field required.
• Above average communication and writing skills.
• The ability to work flexible hours and weekends, generally will work 4 pm to midnight and 2 weekend days per month with at least one overnight drop-in monthly.
• Will be on-call every 3 weeks. Bi-lingual (Spanish/English) a plus.
• The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period and use of a personal vehicle.
• Favorable references and/or evaluations are required.
  
  

Benefits

We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs. Our Total Rewards Package – What We Offer:

• Inclusive Culture with a Team Atmosphere
• Collaborative environment dedicated to clinical excellence
• Company-Wide All Staff Events - have fun while Teambuilding
• Wellness Programs and Activities
• Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
• Paid Bereavement Leave
• Paid Jury Duty Time
• Parental Leave
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• Company funded Health Savings Account
• Company-Sponsored FSA and DSA Tax Savings Accounts
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Life Insurance and AD&D
• 100% Company Paid Long-Term Disability Insurance
• Added Value Benefits including:
• Critical Illness Plans for Employee and Family
• Accident Plans for Employee and Family
• Identity Theft Plans for Employee and Family
• Pet Insurance
• Short-Term Disability Plan
• Whole and Term Voluntary Life Plans for Employee and Family
• Voluntary AD&D Plans for Employee and Family
• 403(b) Retirement Plan with Company Match
• Access to Personal Financial Advisor
• Generous Team Member Referral Bonus Program
• License and Certification Reimbursement
• License Testing Fee Reimbursement
• Annual Tuition Reimbursement
• Travel Expense Reimbursement
• On-Site Pharmacy
• Casual Dress Code
• Shift Differentials and On-Call Stipends
• Stipend for Bilingual, Spanish-Speaking
  

Riveon Mental Health and Recovery Our customers discover their path to recovery with us—where help is always here, always ready. As their single point of access to the full spectrum of behavioral health services, we’re here for our communities 24/7, offering immediate support and continuous care for every age and diagnosis. Helping individuals find the help they need in one place, in an environment where they always belong.

Brand Values: Our unconditional commitment to the quality of care and the way care is provided by our staff and experienced by our clients and the community is reflected in our brand pillars:

• COLLABORATION: We believe in the strength of partnership, where professionals from different disciplines work together to address the complex needs of our clients.
• COMPASSION: We believe in treating everyone with empathy, kindness, and understanding.
• DIGNITY: We believe in ensuring all clients feel valued and respected as they improve their overall health and well-being.
• EXCELLENCE: We believe in delivering evidenced-based behavioral health services, where and when you need it, with a dedicated, high-quality staff.
• INCLUSIVENESS: We believe in creating a warm and inviting atmosphere, where every individual has equitable access to care.
• EMPOWERMENT: We believe in equipping individuals and families with the tools for long-term health and success.