Operations Manager Leadership Role in ABA Services

At One Step Forward, we’re building a supportive, family centered ABA therapy agency with a mission to help children grow and thrive. As our Operations & Growth Manager, you’ll play a key role in shaping the future of our organization overseeing daily operations, supporting our incredible team, and helping us expand services across New Jersey and beyond.

This role is ideal for a proven business operations leader who enjoys building systems, guiding teams, and driving growth in a service-based organization.

You’ll Love This Role If You…

• Are passionate about building strong business foundations in healthcare or education
• Have experience leading HR, finance, compliance, or multi site operations
• Thrive in high-growth environments where initiative and ownership are encouraged
• Are excited to help expand services while growing your own leadership career
  
  
  

Key Responsibilities

• Oversee day to day agency operations (clinic, in-home, and school-based services)
• Manage core business functions such as HR, finance, compliance, scheduling, and reporting
• Track performance metrics and provide insights to leadership
• Support hiring, onboarding, and retention of staff
• Contribute to strategic growth planning and assist in launching new locations or services
• Represent the agency in a professional and collaborative manner
  
  
  

What We’re Looking For

• 5+ years of proven business operations leadership (healthcare, education, or service industry preferred)
• Experience managing HR, finance, compliance, and cross-functional teams
• Demonstrated ability to scale services, open new sites, or expand programs
• Strong financial acumen (budgeting, KPIs, cost control)
• A leader who is both strategic and hands on, able to set systems while also diving into details when needed
• Experience in a startup or high-growth environment a plus; adaptable, solutions oriented, and energized by fast paced work
  
  
  

Why Join Us?

• Be part of a mission driven, expanding ABA agency
• Work in a collaborative environment where your leadership and ideas matter
• Enjoy professional growth opportunities and a supportive culture
  
  
  

Apply Today!

Ready to take on a leadership role where you can shape operations and support real growth? Apply now to join One Step Forward and help us build the structure that allows children, families, and staff to thrive.