BH RECEPTIONIST

Description

BH RECEPTIONIST JOB SUMMARY

The Administrative Clerk performs a variety of administrative, clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the Behavioral Health Department. Greets, directs, and schedules patients. Provides support for Behavioral Health Clinic Manager and Director of Behavioral Health and Social Services

Bh Receptionist Essential Duties And Responsibilities

• Greets and directs patients and visitors.
• Schedules appointments
• Checks patient eligibility for Mental Health Services
• Answers phone calls and emails.
• Schedules Department meetings
• Checks in patients, verifying and updating necessary information in the medical record
• Receives, records, and distributes packages and mail.
• Copies, collates, and otherwise prepares reports for mailings, meetings, and other correspondence.
• Attend meetings, as required
• Performs other related duties as assigned.
• Respects the confidentiality of the health records of patients and adheres to HIPAA regulations
  
  

Requirements

BH RECEPTIONIST EDUCATION, TRAINING AND EXPERIENCE

• High school graduate.
• 1 year of office experience; experience in health care setting preferred, but not required
• Experience and knowledge of online systems
• Must be bilingual in English and Spanish or Armenian
  
  

BH RECEPTIONIST PAY RATE: $21/hr

Bh Receptionist Knowledge, Skills And Abilities

• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to multi-task and prioritize when needed.
• Ability to independently seek out resources and work collaboratively.
• Ability to read, understand and follow oral and written instructions.
• Experience and work ethics that supports working within a high functioning, team-oriented environment.
• Demonstrates a willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Ability to use computer and learn new software programs.
• Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
• Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
• Possesses ability to communicate effectively, both verbally and in writing.
• Possesses genuine respect for others and acceptance of their individual social and cultural traits.
• Proficient knowledge of Microsoft Outlook.
• Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
• Performs other related duties as assigned.
  
  

PHYSICAL DEMANDS

Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight.

NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.

Salary Description

$21/hr