Outbound Sales Representative

Location: Sioux Falls, SD | Type: Full-Time

Position Summary

You’ll be the voice of the brand—connecting with potential customers, building rapport, understanding their needs, and helping them discover the perfect finishing touches for their wardrobe. You’ll follow up on warm leads, close sales, and keep customers coming back for more.

Cufflinks Inc. is a stylish and growing brand based in Sioux Falls, known for our cufflinks, tie bars, and accessories that help people look sharp and feel confident. We take pride in our products—and our people.

What You'll Do

• Make outbound sales calls and follow up on leads and referrals
• Understand customer needs and confidently present product solutions
• Process orders, resolve concerns, and build long-term customer relationships
• Maintain accurate records in our CRM system
• Meet or exceed monthly sales goals
• Participate in team trainings and product education
• Collaborate with your team to optimize scripts and improve results
  
  

What You'll Bring

• Previous sales, retail, or telemarketing experience (preferred but not required)
• Strong communication skills and an upbeat, persuasive phone manner
• Ability to use CRM software and multitask between systems
• A goal-driven mindset with a passion for helping people
• High school diploma or equivalent
• Full-time availability, Monday through Friday
  
  

Nice to Have

• Experience with phone/CRM tools
• Interest or background in fashion or lifestyle brands
  
  

Why Join Us?

• Base hourly rate + quarterly bonus potential
• Room to grow as we expand
• Work with a tight-knit, mission-driven team
  
  

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