Admission Services Manager

Requisition #:657506 Location:Johns Hopkins Howard County Medical Center, Columbia, MD 21044 Category:Manager/Supervisor Schedule:Day Shift Employment Type:Full Time

Position Overview

We are seeking a results-driven Admission Services Manager to lead and oversee daily operations in admitting, outpatient registration, bed control, scheduling, and emergency management registration. This role is key to ensuring patient access is efficient, accurate, and revenue-optimized within a complex healthcare environment.

Key Responsibilities

• Manage daily operations across registration and scheduling areas
• Oversee insurance eligibility verification and pre-appointment processes
• Support financial clearance, counseling, and front-end collections
• Partner with hospital departments, providers, and IT teams
• Lead quality improvement efforts and drive performance metrics
• Supervise hiring, training, and staff development
• Support Revenue Cycle initiatives and participate in audits and reporting
  
  

Qualifications

• Bachelor’s degree in Health Administration or related field preferred
• 7+ years of progressive healthcare finance/patient access experience
• 5+ years in a direct management role
• Extensive knowledge of healthcare billing, insurance regulations, and Epic systems
• Proficiency in Microsoft Office and patient accounting systems
• Strong leadership, communication, and problem-solving skills
  
  

Location: Howard County General Hospital – Columbia, MD

Department: Admitting & Registration

Schedule: Full-Time | Exempt

Salary Range: Minimum 31.96/hour - Maximum 55.95/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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