Community Navigator - Community Initiatives

The Community Navigator is part of the BakerRipley (BR) Socioeconomic Mobility Initiative. The functions of the Navigator role are rooted in the EMPath Model, a national economic mobility and coaching model. The Navigator will coordinate with BakerRipley’s cross-functional teams to deliver a holistic approach to intake and referrals across the agency, compatible with the United Way Navigator approach.

Reporting to the Manager, Socioeconomic Mobility, the Community Navigator is responsible for assisting families by utilizing the EMPath Model, in connecting to much-needed community resources with patience, cultural competence and diligence in supporting the client’s journey towards economic independence. The ideal candidate will possess an understanding of the crucial role of personal and professional networks in helping families crush barriers to inequities by maximizing assets of communities where we operate.

EXPECTED POSITIVE OUTCOMES:

• In the first year, the community Navigator will support 130-170 clients navigate resources that help them achieve their aspirations and address current needs.
• Within the first 90 days, develop & implement a regional resource guide to support other teams within the Navigation network to facilitate neighbor connections to resources and staff knowledge-sharing.
• Share subject matter expertise on navigation with Community Initiatives Neighbor Support Taskforce to increase capacity for coaching and navigation across programs.
• Continuously improve Navigation program through feedback, evaluation, and participation in program planning activities.
  
  

ESSENTIAL FUNCTIONS

• Assess client readiness
• Using the knowledge of motivational interviewing skills to assist clients with determining goals.
• Develop an individualized client pathway to regional services/programs.
• Participate in the United Way Professional Learning Community.
• Collect team insights regarding common gaps/barriers and challenges for sharing with the network.
• Ensure effective collaboration/referrals with United Way regional providers.
• Participate in EMPath training.
• Serve as a model for BakerRipley cross-functional team of coaches, navigators, and case managers.
• Work collaboratively with participants to maximize self-determination.
• Respond flexibly to a fluid and evolving program environment.
• Use knowledge of principles, procedures, techniques, trends and literature of strengths-based and participant-driven program models to assess clients.
• Using the knowledge of principles of community organizing, service coordination, and advocacy to initiate and coordinate service delivery and conduct regular client follow-up services.
• Perform other duties as assigned.
  
  

Qualifications

Behaviours

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Thought Provoking: Capable of making others think deeply on a subject

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivation

Required

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better in Social Work or related field

Preferred

Masters or better in Social Work or related field

Experience

Preferred

2 years: Demonstrate knowledge and cultural competence in serving multicultural and immigrant populations

2 years: Relevant work experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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