Security Helpline Associate
Rooms To Go
Date: 14 hours ago
City: Lakeland, FL
Salary:
$16
per hour
Contract type: Full time

Rooms To Go is currently looking for a Security Helpline Associate to add to our growing staff. If you are self-motivated, work well independently, have strong follow-up skills, solid written and verbal communication skills, and can multi-task well, but don't want a typical 9-5 job, then this position is perfect for you!
Schedule: Monday - Friday, 10am - 6pm (rotating weekends and occasionally filling in for 3pm - 11pm shift)
Pay: $16/hr
Responsibilities
Applicants must be authorized to work in the U.S.
Schedule: Monday - Friday, 10am - 6pm (rotating weekends and occasionally filling in for 3pm - 11pm shift)
Pay: $16/hr
Responsibilities
- Answer calls regarding location security.
- for example, calls concerning alarm systems
- cameras malfunctioning
- follow up to 911 calls
- Review video involving customer accidents
- Create work orders with the appropriate department to handle any issues
- Assign access cards and key codes to associates
- Assist in protecting against possible internet fraud
- Frequently communicate with store personnel, other corporate security staff, and outside law enforcement representatives
- High School Diploma or GED required
- Able to use MS Office products including Excel
- Be available to work most weeks from 7:00 AM to 3:00PM or 3:00 PM to 11:00 Monday through Friday and some weekends
- Because our stores are open 7 days a week, and most holidays, you are required to be on call for some holidays. We are closed on Christmas, Thanksgiving and Easter
- Must have a high level of integrity and be able to maintain confidentiality
Applicants must be authorized to work in the U.S.
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