Knowledge Systems Specialist- Senior
MSM Technology
Date: 2 weeks ago
City: Jacksonville, NC
Contract type: Full time
Description
- The Senior Knowledge System Specialist will work independently and as part of a development team to identify and implement solutions, working closely with the customer to ensure the proper solution for the provided requirements.
- Manage and support Knowledge System Tools
- Leverage PowerApps, PowerAutomate, and PowerBI in SharePoint Online and Microsoft 365 and build dashboard reports
- Provide platform knowledge from End User to Power User perspectives
- Document roles and responsibilities, and train End Users and Power Users
- Develop, design, and manage content, customizations, forms, and workflows in selected platforms
- Convert legacy workflows and reports to new platforms
- Utilize new data sources and BI solutions
- Possess and utilize rudimentary skills in Python, R, SQL, .Net, C#, C++, and knowledge of JAVA, JS, HTML, and CSS as needed
- Analyze and determine business requirements, goals, and risks related to SharePoint Online projects
- Create SharePoint apps and collaborative tools and integrate SharePoint with other Microsoft products
- Administer SharePoint Site Collections, including managing permissions and content structures
- Maintain SharePoint environment for business relevance, user traffic, and workflow functionality
- Provide end-user support, act as Tier 1 support, train end-users on basic functions, and collaborate with trainers to ensure training efficacy.
- Perform other related duties as assigned.
- Active SECRET security clearance
- 8-10 years of relevant experience
- Master’s degree in Computer Science or a related field preferred.
- Must have high-level written and verbal communication skills
- Must have experience with PowerApps, PowerAutomate and PowerBI
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