HOTEL F&B EVENTS & OPERATIONS COORDINATOR (PART-TIME)

Job Details

Job Location

White Sands Hotel - Honolulu, HI

Salary Range

$25.00 - $25.00 Hourly

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Primary Mission

The primary mission of the Hotel Food & Beverage (F&B) Events & Operations Coordinator is to assist the F&B Director in managing hotel F&B operations, with a strong emphasis on planning, coordinating, and executing on-site events and banquets. This role is integral in ensuring all events – ranging from weddings and corporate conferences to social gatherings – are executed flawlessly, while also supporting daily restaurant, bar, and room service operations when needed.

SCOPE OF WORK + TEAM

• Reports to F&B Director
• Supports F&B, Operations, Sales & Catering Team
  
  

Responsibilities

Event Planning & Coordination

• Partner with the F&B Director and Sales/Catering team to plan and execute a variety of hotel-hosted events, including:
• Weddings and social celebrations
• Corporate meetings and banquets
• In-house promotional events (e.g., holiday brunches, themed dinners, etc.)
• Create and manager Banquet Event Orders (BEOs), diagrams, timelines, and event briefs.
• Attend pre-conference meetings and walk-throughs with clients and hotel staff.
• Coordinate logistics across departments (culinary, AV, housekeeping, valet, etc.)
• Oversee event set-up, service, and breakdown; be present during key events
  

Administrative & Operational Support

• Maintain the F&B Director’s calendar, assist with scheduling, communications, and documentation.
• Track and organize event-related inventory (linens, service ware, décor, etc.)
• Assist with invoice reconciliation, budgeting, and reporting for events.
• Provide operational support during peak hours in hotel F&B outlets (restaurant, bar, lounge, in-room dining).
  
  

Guest & Client Relations

• Act as a primary point of contact for event clients during planning and execution.
• Resolve issues promptly and professionally to ensure guest satisfaction.
• Collect post-event feedback and share recommendations for future improvements.
• Support VIP services or special guest requests during F&B events.
  
  

Compliance, Safety & Brand Standards

• Ensure all events and F&B operations meet hotel brand standards.
• Monitor compliance with health codes, fire safety, and alcohol service laws.
• Train or coach staff on service protocols and event-specific expectations.
  
  

Qualifications

EXPERIENCE

• Prior Experience:
• 2-3 years of experience in hotel event coordination, banquet operations, or F&B management
• IT Expertise:
• Proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with hotel event management systems (e.g., Delphi, Opera) is a plus.
• Education:
• High school diploma or GED required; associate of bachelor's degree in hospitality or related field preferred.
• Subject Expertise:
• Ability to stand and walk for extended periods during events and daily operations.
• Frequently required to reach, bend, stoop, and kneel while setting up or inspecting event spaces.
• Ability to lift, carry, push, or pull objects up to 25-30lbs (e.g., linens, decor, service items, etc.)
• Ability to navigate stairs, ramps, and uneven surfaces as needed during event setup and operations.
• Visual and auditory ability to monitor events, read documents, and communicate effectively with guests, team members, and vendors.
• Ability to multi-task in a fast-paced environment, sometimes outdoors or in varying temperatures, during special events.
• Strong understanding of food safety and sanitation procedures.
• Must possess excellent time management skills, interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to exercise confidentiality and discretion.
• Report any unusual occurrences and/or request to supervisor.
• Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
• Other Expectations:
• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: None.
• Hours required: Must have flexible availability, including evenings, weekends, and holidays.
  

Benefits

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• Paid Vacation
• Paid Sick Leave
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance
  
  

Additional Per Position

• Employee Rates at all of Springboard Hospitality’s 51+ Hotels
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program
  
  

Springboard Hospitality Core Values

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
  
  

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.