Network/System Administrator I (Patch Management)

Fusion MasTech Inc.


Date: 6 hours ago
City: Hampton, VA
Contract type: Full time
Description

  • Utilize MECM, Microsoft Intune and Tanium to deploy updates and applications to endpoint devices.
  • Reporting on software deployment status.
  • Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health.
  • Document procedures, configurations, and security events related to Patch Management for knowledge sharing and training purposes.
  • Performing tier 2 troubleshooting for Client agent and software deployment issues.
  • Provide guidance to base level techs on how to resolve vulnerabilities

Information About The Position

  • The primary shift for this position is Tuesday - Saturday 2100 – 0700; however, this is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
  • Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant

Requirements

A successful Patch Management Administrator – Intermediate Level candidate will have:

  • Understanding of vulnerability management processes
  • Knowledge about computer vulnerabilities and remediation
  • Experience with Windows updates, software installation and managing end user devices
  • Ability to troubleshoot Microsoft Endpoint Configuration Manager (MECM) client issues
  • Ability to review Tenable scan data to determine vulnerability resolution
  • The ability to read and understand PowerShell scripts
  • Excellent customer service skills

The Ideal Candidate Will Have

  • Excellent written and verbal communication skills
  • Ability to review installation logs and troubleshoot application deployment issues
  • Ability to perform mass software deployments across a large enterprise environment
  • Experience with Tanium
  • Strong mentorship skills

Education & Experience

  • Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience
  • Desired: Direct experience with MECM, Intune, or Tanium

Security Clearance

  • Desired: Active Secret

Required Certifications

  • Security+, or other qualifying IAT II certification
  • Microsoft 365 Certified: Endpoint Administrator Associate

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