Interim-to-perm Finance Operations Director

Job Title: Director of Finance Operations

Location: Cranston, RI (hybrid)
Client Industry: IT Managed Services Provider (MSP)
Compensation: $70-80/ hour W2 + benefits
Employment Type: Interim-to-Permanent

Overview

We have partnered with our client to identify a strategic and hands-on Finance Operations Director to lead financial planning, billing operations, and systems optimization in a growing MSP environment. This role will support the CFO and executive leadership in driving financial performance and operational excellence.

Key Responsibilities



Financial Planning & Strategy

• Support the CFO with annual budgeting, forecasting, and long-range financial planning.
• Partner with executive leadership on strategic growth initiatives, pricing models, and margin improvement.
• Provide financial analysis for decisions related to acquisitions, new services, and market expansion.
  
  

Billing & Revenue Management (MSP-Specific)

• Oversee recurring revenue billing cycles (monthly service contracts, usage-based billing, project work).
• Ensure revenue recognition compliance, especially for bundled SaaS/MSP services.
  
  

Data, Systems & Process Improvement

• Lead ERP/PSA system optimization (e.g., ConnectWise, NetSuite, Autotask, QuickBooks Enterprise).
• Drive process automation for invoicing, reporting, and reconciliation.
• Develop KPIs and dashboards to track utilization, gross margin by contract, and cash flow.
  
  

Leadership & Team Management

• Manage and mentor finance/accounting team (billing specialists, AR/collections, staff accountants).
• Collaborate cross-functionally with Sales, Service Delivery, and Billing teams.
• Foster a culture of accountability, continuous improvement, and customer focus.
  
  

Compliance & Risk Management

• Ensure compliance with tax, audit, and regulatory requirements.
• Oversee external audits, banking relationships, and insurance coverage.
• Monitor financial risk and recommend mitigation strategies.
  
  

Skills & Qualifications



Required Skills

• Strong understanding of GAAP and public accounting standards.
• Financial planning & analysis (FP&A), modeling, and advanced Excel proficiency.
• Proven stakeholder engagement and change management capabilities.
  
  

Education & Experience

• Bachelor's degree (BA/BS) from an accredited 4-year university.
• Minimum of 7 years of relevant experience in finance operations.
  
  

Key Performance Indicators (MSP Context)

• Accuracy and timeliness of recurring contract billing.
• Days Sales Outstanding (DSO) and collections performance.
• Gross margin by client and service line.
• Forecast accuracy for revenue and cash flow.
• Effectiveness of financial systems and reporting.
  

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com