Director of Marketing Operations

Company Overview:

Crossway is a not-for-profit publisher of Christian books, the English Standard Version (ESV) Bible, and other gospel literature. The purpose of Crossway is to publish gospel-centered, Bible-centered content that will honor our Savior and serve his Church. We seek to help people understand the massive implications of the gospel and the truth of God’s Word, for all of life, for all eternity, and for the glory of God.

Job Overview

The Director of Marketing Operations leads a high-capacity team responsible for executing, distributing, and optimizing Crossway’s digital marketing campaigns. This team ensures that content strategy and messaging—developed by the Content Marketing Team—are executed with excellence and efficiency across Crossway’s platforms. The Director of Marketing Operations ensures that all digital campaigns are launched accurately and on time, while also providing platform-specific insight and reporting to continually improve marketing performance and expand audience engagement. THIS IS A ON-SITE POSITION.

Professional Qualities:

The Director of Marketing Operations should be a highly organized, data-informed leader with an eye for detail and a mind for efficiency. This individual should be proactive, collaborative, and comfortable managing complex, deadline-driven workflows. A strong communicator and problem-solver, they should be skilled in navigating and building relationships across departments within Crossway, managing digital tools and various marketing platforms. Most importantly, they should have a deep love for gospel-centered content and a passion for helping connect that content with a wide and diverse audience through digital channels.