Quality Analyst

Description

JOB TITLE: Quality Analyst

DEPARTMENT: Quality

REPORTS TO: VP of Operations

FLSA STATUS: Non-Exempt

Bay Cities, an Employee-Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.

Our Mission

Our Passion Powers Your Product

Our Values

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously- not ourselves

Summary

What is my purpose?

The Quality Assurance Analyst will be responsible for upholding all quality and safety standards through the inspection of both product and process within a manufacturing environment. They will provide daily reports designed to track their inspections, report findings, and support the implementation of corrective actions.

JOB FUNCTION

Why is this role exciting?

As a Quality Assurance Analyst, you are provided the opportunity to both develop Quality Analyst knowledge and understanding within a direct manufacturing environment, while gaining a hands-on understanding of the industry’s quality standards, tolerances, requirements, and manufacturing procedures. You are then provided the opportunity to enforce those requirements, tolerances, and standards, while providing manufacturing the guidance to meet customer requirements.

What am I responsible for?

• Reviews, reports, and catalogs Quality inspections within manufacturing, working with Production supervisors and employees to maintain compliance to sampling and quality procedures.
• Supporting Production through the inspection of materials while they are in the process of both being set up for production and being manufactured.
• Provides support in implementing quality control training to key personnel within the company.
• Ensures compliance with Bay Cities Quality Management System. Supports in the investigation of nonconformity reports, summarizing their findings, and validating implementation and effectiveness of corrective actions.
• Communicates approval or rejection of components, in accordance with both Bay Cities and specified customer procedures, specifications or special instructions.
• Participates in both internal and external audits (as needed).
• Performs other duties as required to support the Quality Management System.
  
  

Education, Experience & Competencies

What do I need to be successful?

• High School Diploma and equivalent to completion of two years quality control and corrugated manufacturing inspection experience, preferably supplemented by training in quality control, process development, and manufacturing requirements.
• Fluently bilingual in both English and Spanish is encouraged.
  
  

What kind of environment will I be working in?

• You will be working within and around our manufacturing plant.
• You will be spending approximately 75% of your time on the Manufacturing and Distribution floor, 25% of time in an office performing administrative tasks.
• You will work collaboratively throughout the organization.
• You will work in a team-oriented and results-driven environment.
  
  

Core Competencies

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co- operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes workflow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.
  
  

Other

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Physical and Environmental Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, and sit in a noisy environment. The employee is occasionally required to travel by foot and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes manufacturing and front office in California. The noise level in the work environment is usually high. Personal protective equipment must be worn over the eyes, in the ears, on the feet, and over the abdomen at all times while traveling within the manufacturing facility.
• Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.