Director, Business Optimization

Description

Work Location:

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

Who You Are

As a Director at PRP, you are a solution minded individual who embraces challenging problems and appreciates doing so in a team environment. The ideal candidate will leverage critical thinking skills to influence, negotiate, implement and manage cost reduction solutions for our clients. As Director, you will provide leadership and guidance for your team as well as evaluate client situations and partner with the expense area experts to analyze and negotiate pricing for PRP clients. The Director is responsible to successful execution of Practice Group strategy, meeting of financial goals (P&L Management), and team development.

What You’ll Do

• Responsible for meeting or exceeding department and personal performance to key performance indicator goals
• Sell new projects and renewal contracts to existing clients with a high level of urgency
• Building meaningful relationships with C Suite executives
• Identify and deliver new value to existing clients
• Maximize client savings achieved and value to retain targeted accounts after initial engagement
• Maintain C-level engagement by meeting regularly to confirm savings achieved, obtain approval to implement additional savings and build trusted relationships
• Identify, track, manage (define root cause and effective counter measures), and quickly resolve project issues
• Establish, maintain, and track performance through dashboards that reflect contributions from all team players
• Leadership responsibility of 2-4 direct reports
• Evaluate and mentor staff, fostering personal as well as professional growth resulting in team retention, direct reports being promoted and taking on more responsibility
• Establish productive working collaborative relationships with partners in other operational groups within the company
• Quickly garner internal resources from all departments to collaborate with and find a way to keep projects moving forward when faced with adversity
• Identify and lead company and department improvement initiatives through to implementation
• Collaborate with internal subject matter experts to gain knowledge, ensure inter-departmental cooperation, and adopt best practices to execute client initiatives
• Partner with clients to ensure compliance to service agreement
• Other duties as assigned
  
  

Expertise In The Following Areas

• Claims Processing – Specializing in optimizing front-end processes, including patient access, insurance verification, and pre-authorization to ensure clean claims and accelerated reimbursements.
• eDiscovery – Contract review and negotiation, with deep expertise in identifying key legal and compliance risks, managing review workflows, and aligning contract terms with regulatory and client requirements
• Heavy Duty Equipment – Focus in contract structuring, fleet utilization, and cost optimization to maximize equipment ROI and ensure compliance with industry safety and leasing standards.
• Library & Information Services – Specializing in analyzing case law, statutes, and regulatory materials to support litigation strategy, contract interpretation, and risk assessment across diverse practice areas.
• Office Equipment – Optimizing print environments through fleet management, cost control, security compliance, and workflow automation to enhance operational efficiency.
• Outsourced Services – Outsourced copy and mail labor services, specializing in vendor management, service level optimization, and process improvement to ensure timely, secure, and cost-effective document handling and distribution.
• Record Retention & Shredding – Specializing in compliance-driven records management, secure chain-of-custody protocols, and cost-efficient solutions for document retention, retrieval, and certified destruction
• Research & Information Services – Optimization of platforms for competitive analysis, trend monitoring, and strategic decision support through actionable data insights.
• Waste Services – Building sustainable waste management solutions, regulatory compliance, and optimizing collection and disposal processes to reduce environmental impact and operational costs
  
  

Qualifications

What You Need:

• Bachelor’s Degree required with a minimum of 9-13 years of expense management, vendor management, consulting or other related experience
• 4+ years of management/supervisory experience
• Excellent written, verbal, and visual communication skills
• Excellent quantitative and qualitative skills; Advanced Microsoft Office and Excel skills
• Ability to lead others to complete complex projects on time
• Experience in building relationships and alignment amongst team members and clients with demonstrated leadership skills
• Proven ability to deliver results
  
  

Who We Are

Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $4.4 billion in client savings.

Why Join Us: 

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s what you can expect when you join our team: 

• Comprehensive Benefits:  
• Full medical, dental, and vision coverage 
• Optional pet insurance 
• Access to a gym membership reimbursement (offered through our healthcare provider and available for select fitness centers) 
• $200/month waived medical benefit for employees who opt out of our health plans 
• Cell phone stipend for applicable roles 
• Financial Wellness: 401(k) plan with company match  
• Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave 
• Strong Foundation: Over 28 years of consistent growth and success 
• Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year  
• Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion 
• Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence 
• Giving Back & Getting Involved:  We’re proud of our employee-led committees that support causes and initiatives that matter to us all: 
• Corporate Social Responsibility 
• Youth Rising Group 
• Women’s Empowerment Group 
• Wellness Committee 
  
  

These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace. 

• Learn more at
  
  

The salary range for this position is: $ 149,640.00 - $184,400.00. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

Equal Opportunity Employer