Credentialing Supervisor - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Credentialing Supervisor coordinates, supervises, and is accountable for the daily activities of the credentialing team. This role ensures compliance with standard operating procedures (SOPs), regulatory standards, and delegation arrangements. The supervisor plays a critical role in maintaining high-quality standards, resolving issues efficiently, and collaborating closely with internal and external department leads and staff to identify and resolve credentialing-related issues.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Effectively manage inventory through monitoring, prioritization and workload balancing
• Develop plans to meet short-term and long-term objectives
• Identify and resolve operational problems using defined processes, expertise and judgment
• Analyze quality and performance data, identify trends and prepare reports for multiple levels of the organization
• Provide coaching, feedback, and annual performance reviews
• Lead projects and assigns tasks
• Communicate with government agencies to resolve credentialing matters and ensure compliance
• Triage and resolve escalated issues and seek guidance and support from leadership when appropriate
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 5+ years of experience in credentialing and provider enrollment
• Experience managing deadlines and shifting priorities
• Proficiency in credentialing and enrollment software and portals
• Proven excellent written and verbal communication skills and attention to detail
  
  

Preferred Qualifications

• Experience training, mentoring or supervising teams
• Experience in a large healthcare system, MSO, or payer organization
• Proficiency in MD-Staff
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $48,700 to $87,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.