Product Project Specialist

Description

Join Our Team as a?Product Project Specialist at?Johnstone Supply - The Founder's Group!

About Us –

Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry’s most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable!

IDEAL CANDIDATE PROFILE –

The Ideal Johnstone Supply Team Member Is Someone Who Exhibits Our Core Values (Customer Focused, Accountable, Solutions-Minded, Always Learning, And Collaborative) And 9 Winning Habits. These Include

• Be a Great Teammate
• Be Accountable
• Have a Plan
• Solve Problems
• Have a Winning Attitude
• Put Yourself in the Customer’s Shoes
• Develop Yourself
• Have Fun
• Lead People – Manage Processes
  
  

Job Scope Summary –

The Product Project Specialist will provide comprehensive administrative support to our Product Team. This role will play a key part in ensuring the smooth operation of our product sales process by assisting with scheduling, communication, and project coordination. The ideal candidate will be detail-oriented, adaptable, and able to work in a fast-paced environment.

WORK SCHEDULE –

Monday – Friday, 40 hours per week between the business hours of 8am – 5pm.

Essential Duties And Responsibilities –

• Administrative Support:
• Manage the day-to-day schedule for the Product Team, including meetings, events, and travel arrangements.
• Coordinate internal and external meetings, including preparing agendas, capturing notes, and following up on action items.
• Handle email correspondence and filter communications, ensuring important messages are addressed promptly.
• Execute significant oversight and practice decision making authority over budget management, client relationships, vendor negotiations.
• Project Coordination:
• Assist in organizing and tracking product timelines and deliverables.
• Help manage product launch events, presentations, and materials preparation.
• Coordinate with cross-functional teams (marketing, sales, technical) to ensure alignment and smooth project execution.
• Document Management:
• Maintain and organize product-related documents, including meeting notes, project updates, and key product information.
• Create and format reports, presentations, and other documents for internal and external stakeholders.
• Team Support:
• Act as a liaison between the Product Team and other departments, ensuring clear communication and follow-ups on key initiatives.
• Assist with onboarding of new team members, coordinating workspace, equipment, and software access.
• Organize team offsite events, workshops, and other gatherings.
• Travel and Expense Management:
• Arrange domestic travel logistics for the Product Team and our dealer partners.
• Process and track expenses, ensuring adherence to company policies.
  
  

Preferred Skills

• Familiarity with product cycles or experience in the tech/product industry.
• Project management skills or familiarity with project management tools like Asana, Trello, or Jira.
• Experience working with cross-functional teams, including sales and marketing.
  
  

Reporting Structure

The Product Project Specialist will report to multiple leaders within the Product Team, including the Equipment Product Category and the Parts and Supplies Product Category Managers, with dotted-line reporting to other team members. The role requires effective communication, prioritization, and coordination across the following reporting lines:

• Primary Reporting: The Product Project Specialist will report directly to the Product Category Manager for high-level strategic tasks, scheduling, and executive support responsibilities.
• Secondary Reporting: The Product Project Specialist will support the Product Category Managers on day-to-day operational tasks, including project coordination, meeting support, and team logistics.
• Cross-Functional Support: The candidate will also liaise with other departments (e.g., marketing, sales, technical) to facilitate collaboration and ensure alignment across teams. Support in cross-functional projects will require collaboration with functional heads as necessary.
  
  

Key Communication Expectations

• Prioritization: Regular check-ins with the Product Category Managers to prioritize tasks and ensure alignment on key initiatives.
• Delegation of Tasks: Each leader will communicate their needs to the Product Category Manager, who will be responsible for managing and balancing requests based on urgency and impact.
• Feedback Loops: The Product Program Specialist is expected to proactively manage updates and feedback loops with both primary and secondary reporting lines, ensuring all tasks are completed efficiently.
  
  

Requirements

QUALIFICATIONS AND EXPERIENCE –

• 3-5 years of experience as an Executive Assistant, preferably supporting a product or technical team.
• Strong organizational skills with the ability to multitask and prioritize.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools like Microsoft Teams, Slack, Zoom, and Google Workspace.
• Ability to handle sensitive and confidential information with discretion.
• Experience in a fast-paced, high-growth environment is a plus.
  
  

Competency Profile

• Initiative
• Foresight
• Strategic Thinking
• Proactive Problem Solving
• Adaptability and Flexibility
  
  

Other Details –

• We offer competitive benefits, including health insurance through UnitedHealthcare, 401K with employer match, scholarship opportunities, a referral program, and much more!
• Johnstone Supply – The Founders Group participates in E-Verify. All new hires must be able to successfully pass employment verification through the E-Verify program.
• All new hires must be able to successfully pass a background check, MVR screening (if applicable, for roles with driving responsibilities), and a pre-employment drug screening.
  
  

Salary Description

Starting at $65,000 to $75,000