Experienced Water Mitigation Technician

💧 Take the Lead in Restoration - Join Brightside as an Experienced Water Mitigation Tech!

Position Title: Experienced Water Mitigation Technician

Company Name: Brightside Cleaning Restoration Inc.

Pay Range: $27-$32 per hour + Performance Bonus (Highly Competitive)

Industry: Residential Restoration / Cleaning

Location: Fallbrook, CA

Job Overview

Brightside Cleaning Restoration Inc. is seeking a skilled and motivated Water Mitigation & Contents Packout Technician to join our growing team. This is a hands-on role ideal for someone with restoration experience who thrives in the field, values autonomy, and takes pride in providing exceptional service. This technician will respond to water and smoke damage calls across North County San Diego and the Lower Inland Empire, taking jobs from start to finish with professionalism and efficiency. If you're confident in your skills, customer-oriented, and ready to grow with a rapidly expanding company, we want to meet you. You will be working in all five counties, SD, OC, LA, RS, and SB!

Who We Are

At Brightside Cleaning Restoration Inc., we specialize in residential restoration services, offering a new standard in water mitigation and contents packout. As a family-owned company, we pride ourselves on delivering responsive, top-tier service while fostering a supportive team culture. Our rapid growth is opening doors for individuals ready to advance their careers. Join us and become part of a company that values integrity, opportunity, and teamwork.

Key Responsibilities

• Respond to active water mitigation and contents packout jobs with minimal supervision
• Execute water extraction, drying, and cleanup using proper equipment
• Perform contents packout, cleaning, and storage for water and smoke damage
• Accurately document job details, including photos, moisture readings, and notes
• Set up, monitor, and adjust equipment (fans, dehumidifiers, moisture meters)
• Build trust with homeowners through professional communication and service
• Communicate effectively with insurance representatives and project managers
• Upsell additional services by identifying and explaining homeowner needs
• Maintain clean, accurate, and compliant job files
• Participate in on-call rotation and emergency responses
  
  

Qualifications

• 6+ months of experience in water mitigation/restoration
• Bilingual (Spanish) preferred
• Experience in contents packout (water & smoke) strongly preferred
• IICRC WRT certification a plus (not required)
• Excellent customer service and interpersonal skills
• Relatively tech savvy, and familiar with different software. Open to the latest technology and learning with it to make an effective and efficient workplace
• Strong time management and problem-solving abilities
• Able to lift 50+ lbs and work in various environmental conditions
• Clean California driver's license and driving history (must be insurable)
• Based in or near North County San Diego or the Lower Inland Empire
  
  

Benefits

• Competitive hourly pay ($27-$32/hr) plus competitive bonus structure
• Bi-weekly pay schedule
• Company vehicle and uniforms provided
• Paid time off (holidays, vacation, sick days)
• Employee rewards, sales promos, and contests
• Referral bonus program
• Employee stock or profit sharing opportunities
• Paid training and support for professional certifications
• Tech package (smartphone or tablet)
• Travel projects with per diem
• Safety equipment provided
  
  

Schedule

• Full-time
• Monday - Friday
• Participation in on-call rotation for emergency jobs
  
  

Work Location

• Projects based across North County San Diego and the Lower Inland Empire, CA
• Regular travel to job sites is required
  
  

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Notice

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

Ready to take your restoration skills to the next level? Apply today and help us build something better at Brightside Cleaning Restoration Inc.!

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