People Technology and Compliance Lead

Overview: The People Technology and Compliance Lead is responsible for the administration, optimization, and day-to-day management of our HR systems, people data governance, reporting, compliance frameworks, and process automation. This role supports and collaborates with the AVP, People Operations and Compliance, to drive scalable, compliant, and data-driven people operations. This role plays a key part in executing initiatives that improve system performance, data integrity, and HR process efficiency across the employee lifecycle. The ideal candidate will bring hands-on technical expertise in UKG, a passion for continuous improvement, and a high level of accountability in delivering reliable systems and processes that enable HR and business outcomes.

Duties and Responsibilities:

• Administer, configure, and maintain UKG (HR, Payroll, and Talent modules) and other related systems
• Act as a subject matter expert and day-to-day owner for HR system enhancements, implementations, testing, and vendor coordination
• Partner cross-functionally to translate business requirements into system configurations and process design
• Execute systems-related projects including open enrollment, payroll updates, and new module rollouts
• Support ongoing system integrations with Finance, Payroll, and third-party vendors
• Develop and maintain recurring and ad hoc reports and dashboards to support workforce planning, turnover tracking, DEI, and compensation planning
• Ensure data accuracy, consistency, and security across all HR platforms
• Design and facilitate data governance practices, audits, and controls to meet internal and regulatory standards
• Support HR compliance processes related to employee data, reporting, and security access
• Help operationalize new or updated regulatory requirements across systems and processes
• Partner with stakeholders across HR and adjacent functions to improve and document key processes (e.g., onboarding, job changes, terminations)
• Identify opportunities to automate workflows and reduce manual effort through system capabilities
• Create and maintain clear documentation of system configurations, data flow, and process maps
• Support system-related compliance efforts, including role-based access, audit trails, and documentation controls
• Act as support for escalated system or data issues
• Deliver system training and knowledge support to HR and business users
• Support and collaborate with IT, Legal, Payroll, and Finance teams to ensure alignment across systems and operations
• Maintain productive vendor relationships and coordinate with third parties as needed
  
  

Job Requirements:

• 8+ years of experience in HRIS or People Operations, with demonstrated UKG configuration and administration experience
• 8+ years of experience delivering HR compliance in a multi-state organization, including hands-on application of employment law, policy, and regulatory requirements
• Proven ability to manage and maintain accurate HR data and reporting deliverables
• Experience supporting or leading cross-functional systems projects
• Strong attention to detail and ability to balance technical depth with practical execution
• Comfortable working in a fast-paced, evolving environment where priorities shift
  
  

Education:

• Bachelor's or Master's degree in Business, HR, Information Systems, or a related field
• HRIS or project management certification (e.g., UKG Pro Certification, PMP, PHR) preferred
  
  

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Subject to inside environmental conditions.
• Travel for this position will include less than 5%, typically for training purposes.
  
  

ComplexCare Solutions Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At ComplexCare Solutions, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Base Compensation Range

$120,000—$150,000 USD

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.

By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.

To review the legal requirements, including all labor law posters, please visit this link