Administrative Assistant- Taunton, MA

Position Overview: The Administrative Assistant schedules appointments, gives information to callers, and relieves official of clerical work, administrative, and business details.

Principal Responsibilities

• Performs daily billing activities, ensuring accuracy and timely invoicing in accordance with company standards.
• Handles work order processing, including data entry, document management, and status tracking.
• Manages receipt and verification of purchase orders (POs), ensuring accuracy and proper documentation.
• Oversees shipping and receiving, including creation and handling of transfer documents, tracking, and coordination with internal teams.
• Compiles, maintains, and presents statistical reports and spreadsheets for internal reporting and analysis.
• Organizes and maintains digital and physical filing systems, ensuring quick retrieval of records and compliance with document retention policies.
• Routes incoming mail and packages; ensures correspondence is filed and delivered to the appropriate recipients.
• Supports process improvement initiatives and performs other related duties as assigned by the manager.
  
  

Role Requirements

• Associates Degree or 2+ years of experience or a combination of education and experience in related field REQUIRED
• Strong customer-centric focus
• Proficiency in Microsoft Office Suite
• Working knowledge of all office equipment
• Exceptional customer services and communication skills
  
  

Physical Demands

The employee is regularly required to sit, stand, and walk. Additionally, the employee must be able to frequently lift and/or move up to 10 pounds

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The general work environment is fast-paced, and at times, can be demanding. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Classification: Non-exempt

Department: Administrative Support

Reporting Relationship: Reports to Operations Manager

Supervisory Scope: No direct reports