Lab Registration 1 - FT - Eve

Nuvance Health


Date: 6 hours ago
City: Danbury, CT
Salary: $16 - $29.51 per hour
Contract type: Full time
Description

Summary:

Performs registration, order entry and reception functions for Laboratory. Obtains appropriate information regarding patient demographics, insurance coverage and obtains necessary patient signatures on authorizations and waivers of non-coverage, if appropriate. Accepts phone orders and requests follow-up written physician order.

Responsibilities

  • Greets patients promptly in a friendly manner, assists patients with special needs and provides necessary information & always respects confidentiality.
  • Accurately identifies patient, performs accurate and complete registration & obtains necessary consents & signatures.
  • Obtains all required information for billing, enters correct diagnosis code(s). Enters information and follows registration protocols as needed to insure accurate and timely billing.
  • Orders tests correctly in computer system, prints requisition and verifies orders.
  • Communicates well with other staff members to insure excellent customer service and appropriate follow-up.
  • Answers phone promptly and appropriately.
  • Accurately labels and receives specimens into laboratory LIS system & delivers to appropriate section.
  • Acts as a customer service representative for the laboratory including but not limited to: faxing, verbal result reporting, add-ons, questions etc.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Required

Other Information:

  • High School Diploma or equivalent
  • Minimum of 1 year experience in customer service/ receptionist /secretary / medical billing / contact center / Lab Assistant / Administrative Assistant / Patient Access .
  • CT Driver's License for travel to offsite locations
  • Data entry / computer systems knowledge required.

Desired: Medical terminology, ICD-9 coding, medical office/hospital experience.

Working Conditions

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Org Unit: 131

Department: Outside Lab

Exempt: No

Salary Range: $16.00 - $29.51 Hourly

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