Junior Project Manager

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

Responsibilities

Reporting directly to the leadership of the Solution Delivery Office, the Associate Project Manager will lead requirements, oversee, and ensure the successful delivery and management of single or multiple projects as per DOF's requirements. This must be done within scope, to a certain quality, and within time and cost constraints. The Project Manager's responsibilities will include but not be limited to the following:

• Identify key stakeholders impacted by a proposed initiative or business need and conduct stakeholder analysis.
• Determine the activities required to define the solutions to business problems, how the activities will be carried out, the effort involved and estimate how long the activities will take.
• Work in collaboration with internal and external stakeholders to capture requirements and business rules.
• Elicit requirements using various methods, including but not limited to interviews, document review, requirements workshops, surveys and teleconferences.
• Understand various concepts and terminologies, including highly technical content, and express them in a clear and concise manner.
• Perform gap analysis to compare solutions against stakeholder requirement
• Enhancing the capabilities and effectiveness of headspace, by ensuring that proposed solutions are properly understood and appropriately exploited
• Obtain stakeholder sign-off for documented deliverables.
• Assist with User Acceptance Testing
• Direct and manage application project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Manage and coordinate contractors, suppliers, and sponsors in the delivery of online services and other applications, including tracking/monitoring of performance against agreed project plans and milestones.
• Participate in the initial review of project proposals or plans to determine a time frame, funding, project approach (agile, waterfall, or hybrid), staffing requirements, and the assignment of available departmental resources to various project phases.
• Define project scope, deliverables, milestones, required activities and tasks and, when required, use this information to inform your participation in drafting a request for proposals (RFP) to meet the project's goals.
• For all assigned projects, establish a work plan and staffing for project activities, sprints or phases, and arrange for recruitment or assignment of project personnel.
• Review/approve the work plan of an external service provider or consultancy contracted to execute the project and serve as the point of contact and coordinator for all required City resources throughout the project's lifecycle.
• Conduct risk assessment and mitigation; maintain a risk register and include risk levels in routine project reporting work.
• Ensure that each project story or requirement is tied to success criteria which are shared out to QA staff for testing purposes.
• Use tools appropriate to the selected project methodology to monitor project activities, document agreements, communicate with project stakeholders, and escalate issues on a timely basis.
• Complete skillful turnover with clear project documentation of all projects to Change Management and Operations, to ensure that users are ready, there are no unintended downstream technical impacts, and Day 1 Support is ready to triage user needs to appropriate teams.
• Collaborate with colleagues and counterparts in other agencies to benchmark project management performance and make continuous improvements in the standards, procedures, and capabilities for project coordination, reporting, and documentation.
  
  

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT PROJECT SPECIALIST - 06797

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
• Education and/or experience which is equivalent to "1" above.
  
  

Preferred Skills

• 3-5 years of progressively responsible IT experience, with demonstrated sensitivity and commitment to business problem solving. -Distinctive blend of business, IT, financial, and communication skills. This blend is vital because these are highly visible positions with substantial impact. -Proven, successful experience with leading projects using Agile, Waterfall, or Hybrid project methodology. -Strong knowledge and understanding of City agency business needs, with the negotiation skills required to manage business stakeholders' expectations and maintain a high level of trust and confidence. -Significant knowledge of project planning/scheduling tools (for example Azure Dev Ops, Jira, Microsoft Project, or Open Workbench) with a solid record of disciplined, routine use and practical application. -Ability to collaborate with colleagues and stakeholders’ support tactical resource plan by mapping future demand to forecast project needs and completions in the project portfolio. -Experience in leading diverse teams. -Knowledge of Azure and AWS Cloud Platforms is a plus. -Strong understanding of technical processes like software development, system architecture, databases, APIs, and cybersecurity is a plus. -Experience with rolling out products that involve complex technical integrations is a plus.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $110,000.00 – $120,000.00