Receptionist/Dispatcher
SERVPRO of Hardin/LaRue Counties
Date: 4 hours ago
City: Owensboro, KY
Contract type: Full time
Benefits:
Benefits
SERVPRO of Hardin/LaRue Counties offers:
As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
- Health insurance
- Paid time off
Benefits
SERVPRO of Hardin/LaRue Counties offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
- Answer phones and respond to customers with compassion and professionalism.
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior receptionist/dispatch experience preferred
- Ability to multitask and to remain detail orientated
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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