Patient Services Representative - 6 month contract position
ADVENT
Date: 3 hours ago
City: Oak Park, IL
Contract type: Full time
Job Type
Full-time
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Oak Park, IL (with occasional support at nearby clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You’ll Do
Full-time
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Oak Park, IL (with occasional support at nearby clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You’ll Do
- Greet patients warmly and check them in using our Electronic Health Record (EHR) system
- Coordinate and order sleep study devices and upload reports into the system
- Review upcoming schedules to confirm insurance and patient documentation are complete
- Schedule appointments and manage patient flow for a smooth clinic experience
- Answer incoming calls and provide overflow support to the call center as needed
- Open and close the clinic following established protocols
- Ensure proper documentation, process payments, and support daily clinic operations
- Order medical supplies and pharmaceuticals as needed
- Room patients
- Safety and sanitation of clinic
- Previous experience in a medical or healthcare setting preferred
- Strong time management skills and the ability to multitask effectively
- Experience working with performance-based goals or metrics
- A customer-first mindset and excellent communication skills
- Tech-savvy with experience in Microsoft Office and Electronic Health Records
- High attention to detail and accuracy
- A problem-solver who thrives in a fast-paced environment
- A positive, team-oriented attitude and strong work ethic
- Valid driver license
- this is a 6 month contract position
- Regular business hours—no nights or weekends
- A culture that values solutions and encourages growth
- This is a 32-40 hour full time flex position for 6 months
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