Nordic Center Operations Supervisor

Love the Nordic lifestyle and have a passion for leadership? Join the Mt. Hood Meadows team as our Nordic Center Operations Supervisor and play a key role in creating exceptional guest experiences on and off the trail.

In this dynamic position, you’ll lead the day-to-day operations of our Nordic Center—supervising instructors, coordinating lesson logistics, managing snow removal and signage setup, and ensuring guests feel welcomed and informed. You'll also assist in developing new programs and products to grow our Nordic community while supporting a high-performing, guest-focused team.

If you're an organized multitasker with a heart for the outdoors and a talent for guiding others, this is your chance to help shape one of the most scenic, high-energy departments on the mountain.

This is a full-time, seasonal position

Qualifications & Experience

• Minimum 1 year of experience in a high-volume guest service environment.
• Strong guest service and guest recovery skills.
• Enthusiastic and knowledgeable about Nordic skiing and snowshoeing
• Excellent written and verbal communicator.
• Strong in computer applications, including Office 365, Google Drive, etc and learning new applications
• Strong organizational skills and ability to advance several projects simultaneously.
• Strong decision-making skills.
• Strong interpersonal skills and leadership abilities.
• Ability to work without supervision.
• Availability to work weekends and holidays.
• Proficiency with RTP or similar POS experience with payment handling.
• Experience with creating How-To and/or Knowledgebase materials.
• OLCC Server’s License (may be obtained on the job, at employee’s own expense)
• 18 years of age or older
• High school diploma or equivalent
  
  

Preferred Qualifications & Experience

• Supervisory experience in guest service industry
• Experience teaching, coaching, or leading group activities
• Prior Nordic skiing instruction or related coaching
• Current PSIA Cross Country Certification
• Bilingual or multilingual
  
  

Compensation

Starting Wage: $22.51 hourly

Perks

Year-Round Housing Rentals Available. Subject to Availability

Ski/Snowboard Season Pass for employees and qualifying dependents

Don't Ski/Snowboard? Gift your lift access to a family member

Free Ski/Snowboard Group Lessons & Discounts on Rental Gear

Buddy Tickets (3 discounted tickets to share)

Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)

Mountain Exchange Program (Ability to request free lift access to regional resorts)

Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)

Special invites to Columbia Employee Store, Adidas, and other industry retailers

Employee Assistance Program (EAP)

Free Employee Transportation from Hood River & Sandy

Summer Seasonal Job Connections with Local Businesses

Access to Team Wellness Programs

Team Appreciation Events/Dinners