Clinical Technician

Description

At Athens Orthopedic Clinic, we are dedicated to providing exceptional orthopedic care to our patients through advanced medical knowledge, state-of-the-art technology, and a compassionate, patient-centered approach. Located in Athens, GA, our practice specializes in the diagnosis, treatment, and rehabilitation of musculoskeletal conditions affecting bones, joints, muscles, and ligaments.

We pride ourselves on fostering a collaborative and supportive work environment where every team member plays a critical role in delivering outstanding care. Whether you're a seasoned professional or looking to grow your career in orthopedic medicine, you'll find opportunities to learn, lead, and make a lasting impact.

Join us in helping patients move better, feel better, and live better—every day.

Operations

• Under supervision by the Manager of Supply Chain and the Clinical Manager, assist in the fulfillment of in-house, pre-packaged Workers Compensation medications, in accordance with state, federal, and company policy.
• Performs duties as assigned by the Manager of Supply Chain and the Clinical Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving pharmaceutical drugs and verifying medicine is correct. Assists pharmacists in scheduling and maintaining work flow.
• Reports, immediately, prescription fulfillment errors to the Manager of Supply Chain and the Clinical Manager.
• Handles internal telephone calls and electronic messaging related to fulfillment of Workers Compensation medications.
• Responds timely to partner vendor inquiries related to patient information for Workers Compensation medication.
• Supports practice on inventory management activities, such as, ordering, unpacking, checking and storing shipment of Workers Compensation medications and designated injectables. Maintains knowledge of Company asset protection techniques, shortages (merchandise billed, but not received), order errors or damaged goods involving Workers Compensation medications and designated injectables.
• Fulfil Workers Compensation medication requests immediately upon receipt and deliver directly to the ordering clinical provider or patient at the Athens main clinic. For all other locations, support in the immediate electronic fulfillment to allow the ordering clinical provider team to complete delivery of medication to the patient.
• Review daily Workers Compensation appointments in the Athens main clinic, engage associated clinical teams to proactively refill medications for Workers Compensation recheck patients.
• Assists the Manager of Supply Chain and the Clinical Manager in maintaining good relationships with the clinical provider teams and providing outstanding patient experience.
• Assists with ensuring the Workers Comp medication and injectables are stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Complies with all company policies and procedures.
• As time permits, supports the clinical teams, as assigned by the Clinical Manager, to resolve issues including but not limited to review of wound care management orders, patient inquiries and other related administrative duties.
• Completes special assignments and other tasks as assigned.
• Outstanding daily attendance, arriving on time and commitment to service excellence is a non-negotiable requirement.
  
  

Requirements

Basic Qualifications

• Fluency in reading, writing, and speaking English.
• Ability to work a full-time schedule, Monday–Friday, 7:30 a.m.–4:00 p.m.
• Current certification as a Medical Assistant or Pharmacy Technician.
• Minimum of one (1) year of experience in a healthcare environment.
• Strong communication and computer skills.
• Preferred: Knowledge of basic inventory control.