Product Quality Manager

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

What You Will Do In The Position

• Leads and manages a team of quality professionals, provides guidance, coaches, and supports while developing all team members through cross-training and continuous learning plans.
• Works with cross-functional teams to develop and implement processes, procedures, policies, and controls that ensure all products and services meet or exceed customer expectations for quality and reliability.
• Drives continuous improvement through trend reporting, pareto analysis, root cause/corrective action, and KPI/metrics management.
• Performs internal and supplier audits of quality control processes, identifies areas for improvement and ensures effective corrective actions are implemented.
• Identifies potential quality risks and develops mitigation strategies.
• Works with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Works with engineering teams to ensure products and services are designed for quality and drive improvements to quality assurance lab validation testing.
• Manages and maintains quality control documentation, ensures that all necessary records and reports are accurate, up-to-date, and followed.
• Actively researches and stays current on quality trends and best practices, including emerging technologies, to continually improve processes and standards within the organization.
  
  

What You Will Need To Succeed

• Qualifications
• Ability to drive a culture of continuous improvement & operational excellence.
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
• Strong leadership and influencing skills
• Excellent analytical, critical thinking and problem-solving skills.
• Excellent time management and organizational skills with the ability to set priorities, complete crucial tasks on time, keep deadlines and pay close attention to detail.
• Experience with quality/reliability tools and concepts (DFX, APQP, FMEA, MTBF, SPC, ISO2859 statistical sampling inspections, HALT/HASS, root cause/corrective action, Calibration, MRB, etc).
• Software: MS suite, ERP, MES, PLM, Metrology, Audit Management, Lab Management, Data Analysis and Visualization tools.
• Experience
• Minimum of 8 years in quality management experience, preferably in manufacturing, ideally electronics manufacturing.
• Demonstrated experience of quality management from beginning to end for a product/service.
• Education
• Bachelor’s degree in Quality, Science or Engineering field or equivalent work experience and education.
• Lean Six Sigma Green Belt Certification or higher is preferred.
• ASQ Certification - preferred.
• Travel
• 20% Occasional travel as required, with ability to travel globally.
  

The posted pay range, $123,900 to $165,200, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.