Project Manager

Overview

About Merchants Building Maintenance, LLC

We’re a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

Our Mission

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Family Atmosphere

Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family

Woman-Owned

We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.

Job Details

Project Manager Position

Job Duties

Operational Oversight

• Supervise daily janitorial operations, ensuring cleaning tasks are completed
  
  

according to contract scope and client expectations.

• Develop and implement cleaning schedules, shift assignments, and work orders.
• Monitor facilities for cleanliness, sanitation, and safety compliance.
• Organize and cover events at the site.
• Inspect work performed to ensure quality standards are met and maintained.
  
  

Team Management

• Recruit, hire, train, and evaluate janitorial staff.
• Assign duties, set performance expectations, and provide regular feedback.
• Conduct staff meetings to reinforce policies, safety procedures, and best
  
  

practices.

• Handle employee relations issues such as attendance, performance, and
  
  

disciplinary actions.

Quality & Compliance

• Ensure compliance with OSHA, health, and safety regulations.
• Maintain MSDS/SDS documentation and ensure staff are trained in proper
  
  

chemical use.

• Develop and enforce quality control checklists and audit processes.
  
  

Customer & Client Relations

• Serve as the primary point of contact for facility management and clients
  
  

regarding janitorial services.

• Address and resolve client concerns or special requests promptly.
• Conduct walkthroughs with clients to review service satisfaction.
  
  

Inventory & Equipment Management

• Order and maintain janitorial supplies and cleaning equipment.
• Track usage to prevent shortages and reduce waste.
• Schedule maintenance and repairs for cleaning equipment.
  
  

Administrative Duties

• Prepare and manage schedules, timesheets, and payroll submissions.
• Manage client work order portals and submit proposals
• Maintain accurate records of inspections, supply usage, and staff performance.
• Assist with budget preparation and cost control measures.
• Generate reports on productivity, quality, and incident logs.
  
  

Safety & Training

• Conduct regular safety meetings and training sessions.
• Ensure all staff follow proper PPE and safety guidelines.
• Implement emergency response protocols (spill clean-up, biohazard handling,
  
  

etc.).

Continuous Improvement

• Identify process improvements to increase efficiency and reduce costs.
• Stay updated on new cleaning technologies and methods.
• Recommend updates to cleaning procedures, products, or equipment.
  
  

This position reports to Alicia Ochoa.

The Following Screenings Are Required

• Employment Verification
• Criminal Background Check
• Drug Screen
  
  

The Following Shifts Are Available

• Day shift
• Night shift
• Third shift