Customer Service Representative

Location: Petaluma, CA, 94954 Job descriptionAs a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and schedules, Exemplifying our code of values, show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are ready to provide the highest level of customer service and satisfaction and effectively manage various situations on a day-to-day basis.Specific Responsibilities:- Receive incoming calls in a professional and courteous manner- Schedule requested services- Perform administrative functions, including data entry, payment processing, and ...- Follow up with prospective customers by phone or email- Prepare accurate reports- Seek to develop the process continuouslyJob Requirements:- Minimum two years of related experience.- Strong written and verbal communication skills.- Detail-oriented with strong data entry skills.- Positive Attitude.- A team player who can work independently.- Experience in Sales is a huge plus.What we offer:Competitive compensationIncentive and bonus opportunitiesPaid holidays and vacationDental Deluxe and Vision Insurance.No weekends, no holidaysGreat Work Environment!Some days are crazy busy; other days we spend catching up!We like to celebrate for all sorts of reasons.We are actively interviewing for this position - Apply today and our hiring manager will follow up!Job Type: Full-timeSalary: $22.00 - $25.00 per hourBenefits:Dental InsuranceVision insuranceWeekly day range:Monday to FridayWork setting:In-personExperience:Customer service: 2 years (Preferred)Work Location: In person