Service Manager- Bellevue, NE

Service Manager

Bellevue, NE

We are seeking a dedicated Service Manager to lead our maintenance and customer service teams in protecting and improving the overall quality, appearance, and readiness of homes for our residents.

This is a full-time, salaried position requiring availability during core office hours of Monday through Friday, 8:00 AM – 5:00 PM, with some weekend hours possible. Please note, this is a salaried, exempt from overtime position.

Key Responsibilities

• Direct daily maintenance operations by identifying needs, assigning resources, and scheduling tasks.
• Ensure on-time work order completion by providing clear direction, guidance, and expectations to team members and vendors.
• Communicate, coordinate, and negotiate effectively with vendors.
• Establish department goals, strategies, and procedures to meet community maintenance needs, including implementing preventative maintenance schedules.
• Report regularly on budgetary items, maintenance efficiency, and completion metrics.
• Partner with the Inventory Control Specialist to coordinate inventory needs.
• Train staff and enforce safety/liability guidelines to maintain an accident-free workplace.
• Deliver excellent customer service to residents and participate in resident events as needed.
• Provide hands-on assistance with maintenance duties when required.
  
  

Qualifications

• High School diploma or GED required.
• Valid driver’s license with acceptable driving record.
• Working knowledge of HVAC, electrical, plumbing, carpentry, and appliance repair.
• Prior supervisory experience in a management role is required.
• Strong ability to follow directives and work independently.
• Proficiency with computers and related systems.
• Effective communication skills to clearly share issues, ideas, and progress with leadership.
• Basic English language proficiency for communication with coworkers.
• Ability to positively interact with residents, staff, vendors, and the public.
• Flexibility to adjust schedules as needed to achieve goals.
  
  

Additional Information

If you meet the requirements above, we encourage you to apply today!

We offer a competitive salary and benefits package, which will be discussed during interviews. Employment is contingent on post-offer drug testing and background screening.

Equal Opportunity Employer

Please note: Our policies prohibit exposed tattoos, facial piercings (other than ears), and unnatural/distracting hair colors (blue, green, pink, etc.). Exceptions must be requested in writing.

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