Clinical Certified Medical Support Assistant

Currently recruiting an Clinical Certifified Medical Support Assistant to provide care to active duty military members and their families at the Intrepid Spirit Center, Fort Bragg, Fayetteville, North Carolina. The Clinical Certifified Medical Support Assistant is a full-time position, 80 hours per two weeks, 8 or 10 hour day shifts, Mon. - Fri.,, between 6:00 AM to 6:00 PM. Full benefits, including 22 days paid vacation/sick leave and 11 paid Federal holidays.

Duties Of The Clinical Certified Medical Support Assistant

• Perform as the central coordinator of daily clinical activities surrounding service members, their families, providers, and support staff, functioning within a national level clinical facility, tasked with addressing highly complex diagnostic and treatment referrals.
• Manage patient records, scheduling appointments, and coordinating communication between staff and patients.
• Collect and document patient information, updating patient records, and verifying insurance information. Scheduling appointments, confirming appointments, and managing patient flow.
• Provide a positive experience for patients, answering phones, and addressing patient inquiries.
• Prepare examination rooms prior to patient’s arrival.
• Assist with patient check-ins, admissions, discharges, and transfers as directed. Closeout patients within 24 hours of visits.
• Check patient’s vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading.
• Obtain and document patient’s current medical history, drug history, chief complaints, allergies, and vital signs on updated forms.
• Perform diagnostic procedures when ordered.
• Maintain examination room stock levels and perform routine maintenance of examination rooms.
• Complete lab and x-ray requisitions in accordance with clinical policies.
• Enter demographic data into the computer upon patient check-in; enter departing time when patient is released.
• Comply with regulatory, MTF, and Joint Commission quality inspection/ peer review/utilization management requirements, and applicable system applications.
• Contractor employees shall prepare all documentation to meet or exceed established MTF standards, to include, but not limited to: timeliness, accuracy, content, and signature. Contractor employees shall only use DoD approved abbreviations for documentation in the patient health records. (DoDI 6025.13 and DoDM 6055.05)
• Document and close notes in MHS Genesis within three (3) business days of patient encounters.
• Respond to beneficiary messages submitted and received in the MHS Genesis secure portal systems within one (1) business day.
  
  

Qualifications Of The Clinical Certified Medical Support Assistant

• Degree/Education: Graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHAP) or the Accreditation Bureau of Health Education Schools (ABHES) of the American Medical Technologies or a formal medical services training program of the United States Armed Forces.
• Board Certifications: Current certification as a medical assistant by the American Association of Medical Assistants or current registration by American Medical Technologists.
• Experience. One years’ experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. One year’s experience within the last two years as a Certified Medical Assistant.
• Must be a U.S. citizen (for access to Gov't computer systems).
  
  

COMPENSATION & BENEFITS OF THE CLINICAL CERTIFIED MEDICAL SUPPORT ASSISTANT:

• Competitive starting salary
• 22 days paid vacation per year!
• 11 paid Federal holidays per year
• Health & Welfare benefit contributes toward health insurance and short- and long-term disability
• Dental & Vision plans, 401(K)
  
  

About The Arora Group

The Arora Group is an award-winning, Joint Commission-certified nationwide healthcare services company that, for over 30 years, has provided medical care for the men and women who serve our country in the U.S. Armed Forces. Our mission is to provide world-class care and give our healthcare professionals opportunities to improve their skills, learn from the best, and serve the needs of active duty service members, their families, and veterans.