Staffing Administrator, Workforce Staffing

Description

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

The WWGS Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level customer facing associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.

As a Staffing Administrator, you will serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Staffing Administrators will work up to 40 hours per week with a flexible schedule that may include nights and weekends based on business needs.

Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!

Key job responsibilities

• Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, and other duties as assigned.
• Consult with applicants to determine the best match for their desired position and available opportunities.
• Utilize the Applicant Tracking System to move can candidates through the application process as well as other various technologies.
• Complete daily audits and resolve errors.
• Meet critical deadlines for initiating background screening and 100% compliance for work authorization documentation.
• Flawless execution of high-volume transactions in alignment with standard operating procedures.
• Resolve candidate escalations including identifying and removing barriers.
• May work on projects as assigned by the lead or manager.
• Maintain 100% confidentially with candidate’s personal information and sensitive topics.
• Staffing Administrators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends at multiple sites.
  
  

Basic Qualifications

• High school or equivalent diploma
• 6+ months experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
• Proficient with Microsoft Office and the ability to learn multiple other platforms.
  
  

Preferred Qualifications

• Experience working with Windows, Word, - Excel, MyTime (Kronos) and PowerPoint
• Experience in administrative tasks such as data entry, managing data driven report processes or processes
• Associate’s degree or equivalent work experience.
• 1+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
• Intermediate Microsoft Word and Excel skills with the ability to create pivot tables, v-lookup and mail merge a plus.
• Experience with auditing written reports and analyzing data.
• Experience with Applicant Tracking Systems or other tracking and reporting systems.
• Problem solver, able to troubleshoot issues and drive them to completion.
• Excellent verbal and written communication.
• Excellent customer service skills with an emphasis on tact and confidentiality.
• Willingness to present to large groups.
• Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands.
• Roll-up-your-sleeves attitude with a sense of urgency, and a friendly, diplomatic demeanor.
• Bi-lingual skills are a plus.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $74,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A3087603