Assistant Manager, Claims

Department: Risk & Compliance (R&C)

Location: 10913 S River Front Parkway, South Jordan, UT 84095

What is OOCL?

OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.

With our core values – People People People, Community Responsibility, Customer Focus, Excellence through Quality – we hope to empower our employees to achieve the mission of OOCL.

Job Responsibilities

• Operate as internal company contact for claim filing, questions, and internal shipping industry subject matter expert.
• Negotiate and facilitate the processing and settlement of cargo claims filed.
• Maximize recoveries of amounts paid from liable third parties responsible for damages.
• Monitor and provide analysis of claims activities, status, payments, etc.
  
  

Qualifications

• Collection techniques
• Bill of lading liability regulations knowledge
• Negotiation & Problem-solving skills
• Meeting deadlines, planning and organizing
• Time management
  
  

Preferred Skills

• Knowledge of Microsoft Office Suite
  
  

OOCL Benefits

All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment. Benefits include:

• Medical, Dental, and Vision Insurance
• 401k Retirement Plan AND Pension Plan
• Paid Vacation/PTO
• Separate Paid Sick Time Off
• Major Holidays Paid
• Paid Personal Days in Addition to PTO
• A Competitive Salary
• Tuition Assistance after 12 months
• Employee Assistance Program
• Excellent Growth and Advancement Opportunities
• Referral bonus
  
  

Be part of a team!

• Have a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.
• Bring your experience and thrive on proactively suggesting opportunities to increase efficiencies to improve the current process
  
  

All employment is contingent upon the successful completion of a background check

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com .