Designer, User Experience

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customers’ struggles. Now, we are bringing that same philosophy to advertising and digital media. T-Mobile Advertising Solutions (T-Ads), a division of T-Mobile USA, is a new business unit within the Marketing, Innovation and Experiences division focused on solving some of the biggest difficulties in the media advertising industry. We’re standing up for consumers and advertisers to drive more transparency, more relevancy, and more engagement.

T-Ads is looking for an experienced Product UX Designer to shape the future of our Retailer and DOOH platform experience and UI. This user-centric team member will drive the design vision while balancing speed and business potential. You'll work directly with the product manager and users to uncover needs, map workflows, and translate insights into intuitive product experiences. The role will be involved in all aspects of the product development lifecycle and have ownership of the corresponding design functions. Reporting into the Product org and collaborating with the design team, you'll partner with Product Managers, Engineers, and business stakeholders to create intuitive and engaging experiences to empower our users to achieve their goals.


Responsibilities

• Define and create impactful experiences for our Retailer and DOOH products that deliver value to our users and business.
• Own all aspects of the end-to-end design lifecycle including discovery, research, user flows, wireframes, hi-fidelity prototypes and user testing.
• Contribute to our evolving design system and help maintain our pattern libraries to ensure product-wide consistency.
• Partner with Product Managers and Engineers to refine and negotiate requirements to effectively balance customer needs and technical feasibility.
• Articulate design decisions in presentations to stakeholders and iterate on feedback.
• Conduct qualitative and quantitative research to help inform requirements.
• Regularly connect with our internal and external users to understand pain points and opportunities.
  
  
  
  

Qualifications

What experience we’re looking for:

• 3-5+ years of relevant experience, preferably with enterprise and B2C.
• Bachelor's Degree in UX, HCI, or related field (or equivalent work experience).
• A proven track record of delivering experiences that meet user needs and strategic business objectives.
• Has conducted UX research (user interviews, usability testing, etc) and used it to support evidence-based design decisions.
• Has documented and proposed comprehensive flow diagrams (user journeys, workflows, etc).
• Proficient in Figma as well as related design and collaboration software.
• Expert in UI patterns and accessibility guidelines.
• Knowledge of common UI frameworks.
• Experience working in an Agile environment.
• Must provide a portfolio or work samples to be considered.
  
  
  
  

Preferred Qualifications

• Excellent verbal and written communication skills.
• Able to work independently in a fast-paced environment and collaborate cross-functionally with product managers, engineers and business stakeholders.
• Comfort collaborating with developers and understanding basic technical constraints (HTML/CSS familiarity a bonus).
• Ability to navigate ambiguity when requirements are still being discussed.
• Asks the hard questions, digests and synthesizes the answers to produce concepts that solve complex problems and delight users.
• Understands UI and interaction design principles.
• Has an opinion about visual style and aesthetic qualities.
• Confident in expressing and defending opposing opinions.
• A keen eye for detail.
• Excellent at multitasking and staying organized.
• Self-motivated with an eagerness to learn.
• At least 18 years of age
• Legally authorized to work in the United States
  
  
  

Travel:

Travel Required (Yes/No): Yes

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $76,000 - $137,200

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ334313

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.