Director, Human Resources
Troon
Date: 8 hours ago
City: Scottsdale, AZ
Contract type: Full time

The Director, Human Resources is responsible for proactive strategic corporate and regional support of the human resource function at company owned/operated golf facilities while ensuring the delivery of exceptional associate and guest experience. This position oversees a team of HR professionals and partners with leaders to drive performance, compliance and engagement initiatives.
Essential Duties:
Qualifications, Experience and Skill Requirements:
Essential Duties:
- Lead and mentor 3 – 5 HR professionals, guiding their support of performance management, employee relations, compliance, HR systems, and engagement initiatives for multiple states.
- Collaborate with HR Teams and leadership to proactively understand organizational goals to align HR strategies with regional operations goals.
- Understand compliance trends to ensure compliance with federal, state employment laws, keeping policies and handbooks current and compliant including recommending process enhancements.
- Support the organization through change processes with effective communication, help to provide guidance associated with new initiatives, policies or operational shifts.
- Support of corporate functional teams and leadership and field operations
- Works with management, supervisors, and employees to resolve policy interpretations, job performance concerns, time off matters, harassment concerns, equal employment matters, etc.
- Manage onboarding for newly transitioned properties and conduct proactive HR audits at facilities.
- Partner with hiring managers to recruit top talent and oversee reference checks, background screenings, and onboarding processes.
- Develop and deliver training programs for managers on leadership, compliance, soft skills, and anti-harassment.
- Provide coaching and mentoring to property leaders and HR team members.
- Travel (15–20%) to conduct investigations, facilitate transitions, and lead training sessions.
- Bachelors degree in Human Resources, Business Administration, or related field required
- Minimum of 7 years of experience in Human Resources management with a strong focus on employee relations
- Minimum of 3 years of direct leadership experience
- Advanced knowledge of federal and multi-state employment laws with California experience required.
- Demonstrated experience working with leadership with the ability to communicate effectively and interpersonal skills fostering a positive work culture.
- Experience supporting corporate functions including leadership and field operations.
- Proven expertise in employment law, compliance, and HR best practices and processes.
- Strong communication, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail
- Excellent time management skills, with a proven ability to meet deadlines
- Effective analytical, problem-solving, and decision-making skills
- Proficiency in HRIS and talent management systems (preferably UKG).
- SHRM-CP/PHR certification preferred.
- Bilingual in English and Spanish is a plus.
- Willingness to travel overnight (15–20%).
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