Community Manager

Description

Join Horizon Management Services, Inc.!

We’re a proud woman-owned business committed to excellence and recognized as a Top Workplace since 2019. At Horizon, we prioritize a balanced work environment and a collaborative culture that supports growth and success.

We’re currently seeking a motivated and experienced individual to take the next step in their career by overseeing the overall management of five properties in Janesville, WI. This leadership role also includes supervising a team of four employees, ensuring high standards of performance, resident satisfaction, and operational excellence across all sites.

This is a great opportunity for someone ready to grow into a broader leadership role while making a meaningful impact in property management.

Top Dane County Workplace 2019 - 2022! #1 in the past two years.

What makes us stand apart...our employees say Top 5%:

• Employee Appreciation
• Leaders-In-The-Know
• Supportive Managers
• Meaningful Work
• Strong Values
  
  

Leasing And Marketing

• Utilize selection and retention strategies to maintain 100% occupancy level
• Maintains knowledge and awareness of property competition and other conditions affecting leasing and operations
• Completes all apartment tours, open houses, orientations and marketing events.
• Conduct showings for interested prospects. Track weekly leasing and conduct all follow up with potential residents including phone calls, emails, and written correspondences
  
  

Management

• Monitor income and operating expenses to meet budgetary goals and increase net operating income. Prepare annual operating budgets.
• Recruit, hire, evaluate and appropriately discipline all direct reports. Maintain personnel records, conduct timely reviews and ensure adequate/appropriate staffing.
• Train site staff
  
  

Maintenance: Oversee Maintenance for property

• Oversee on-site maintenance staff; delegate work orders and assist in prioritizing schedule.
• Supervises prompt scheduling of maintenance work.
• Makes regular follow-up inspections on maintenance work performed.
• Makes recommendations for physical repairs, replacements and/or improvements
  
  

Resident Issues And Customer Service

• Oversee the general harmony and community atmosphere among residents. Handle all resident issues and complaints in a courteous and professional manner.
• Issue 5 day/14-day notices
• Resident delinquencies and monitor accounts
  
  

Requirements

Education: Minimum high school diploma or equivalent. Bachelor’s Degree, preferred.

Experience

Prior property management experience required, preferable in a leadership role.

Customer Service Experience Is Essential.

Must have leasing experience. Fair Housing training.

Ability to work with the public and senior citizens.

Ability to plan and conduct recreational activities.

Ability to be sensitive to the needs of others.