Director, Security

Job Details

Description

Position: Director of Security

Department: Executive

Reporting To: Chief Operating Officer

Our Purpose

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.

Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities.

Our Commitment To Diversity, Equity, And Inclusion In Hiring

The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t played ice hockey before or are still learning about the sport—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Position Summary

The Director of Security is responsible for overseeing Seattle Kraken team, administrative office and training facility security. The position will oversee team travel and physical security, building security & access control systems, organizational emergency preparedness, investigations and threat assessments, and incident response. This role ensures the safety of NHL players, administrative & executive staff, facility patrons, visitors, facility tenants and physical assets while maintaining a secure and welcoming environment that supports high-performance professional team operations and a heavily used community ice rink complex that runs 7-days a-week, 19-hours a day.

Essential Duties & Responsibilities

Security Operations Management

• Develop, implement, and manage comprehensive security protocols for the facility.
• Supervise and schedule security personnel, ensuring opening-hours coverage and rapid response capabilities.
• Monitor surveillance systems, access control points, and perimeter security.
• Work closely with Simon Property Group and its security team
• Develop and maintain communication with SPD’s North Precinct to include involvement with its Precinct Advisory Council.
• Partner with the WA State Fusion Center, Seattle Shield, and other partners.
  
  

Event & Visitor Security

• Oversee player security protocols for fan & media events and engagements.
• Oversee credentialing and building access for staff, vendors, contractors, and guests.
  
  

Emergency Preparedness

• Lead facility emergency response planning, including fire, medical, and evacuation procedures.
• Conduct regular drills and training sessions with staff and security teams.
  
  

Player, Executive & Staff Safety

• Coordinate secure arrival/departure, in-house procedures & protocols for players, executives, and staff.
• Liaise with team operations and player services to ensure privacy and protection while at facility and when moving as a team throughout the region.
• Support team with out-of-market travel assessments and escorting.
• Investigations and threat assessments as required.
• Liaise regularly with NHL and arena security personnel.
  
  

Compliance & Risk Management

• Ensure compliance with NHL security standards, local laws, and facility policies.
• Conduct risk assessments and recommend improvements to mitigate threats and investigations.
  
  

Technology, Reporting & Budget

• Maintain and upgrade security systems (CCTV, alarms, access control).
• Prepare incident reports, trend analyses, and recommendations for executive leadership.
• Maintain & report on security operations budget
  
  

Required Experience & Qualifications

• Minimum 7 years of experience in security management, preferably in sports, entertainment, or high-profile environments.
• Prior experience working with law enforcement or military is a plus.
• Strong leadership and crisis management skills.
• Familiarity with security technologies and systems.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• First Aid/CPR/AED Certification
• Minimum of a Bachelors degree preferred
  
  

Total Rewards Package

• Compensation:
• In accordance with Washington’s Equal Pay and Opportunity Act, the expected salary range for this position is $140,000 - $160,000. Actual base pay will depend on employee’s experience and other job-related factors permitted by law.
• Bonus eligibility
• Monthly cell phone stipend
  
  

• Benefits & Perks:
• Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
• Company-paid life insurance and short & long term disability insurance
• Company-paid employee assistance program and Headspace subscription
• Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
• Company-paid Orca card
• 401k (pre-tax and Roth) with Company match up to 4%
• 10 vacation days, 3 personal holidays, and accrued sick time
• Minimum 10 paid holidays per year
• Paid parental leave
• Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
• Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners
• Company-wide recognition platform
• Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking
  

Working Conditions

• Fast-paced, security focused environment with frequent interaction with professional athletes balanced with a public facing training facility/community iceplex.
• Role will liaise across departments, organizations, and leadership, requiring demonstrated coordination, tact, compassion and strong leadership.
• Requires discretion, professionalism, and a proactive approach to problem-solving.
• Travel support will be required
  
  

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any protected category prohibited by local, state or federal laws.