Office Support I

City of Dearborn


Date: 9 hours ago
City: Dearborn, MI
Contract type: Part time
DISTINGUISHING FEATURES OF WORK

HOURS: 1 0-20 hours per week, evenings, and weekends.

Box Office Hours: Thursday and Friday, 11:00 a.m. to 4:00 p.m.., and two hours before show time on performance days (mostly weekends).

MINIMUM AGE: Must be at least 18 years of age

DISTINGUISHING FEATURES OF WORK

This is year-round, part time clerical and cashier work. Emphasis is placed on customer service, sales, cashiering, and computer related functions. The employee is responsible for handling customer concerns while projecting a positive image of the organization. The employee performs cashier related duties including collecting fees; distributing tickets, tags, and passes; and completing daily cash reports. The employee also performs word processing, data entry or other computer-related tasks, as well as general office clerical functions.

Duties And Responsibilities

  • Delivers superior customer service; performs cashier related duties.
  • Handles membership sales as well as activity/program registration
  • Performs word processing, data entry, or other computer-related tasks.
  • Files documents in proper order according to established filing systems.
  • Performs daily record keeping tasks; prepares reports.
  • Enforces the rules of the Center with social responsibility.
  • Attends mandatory staff meetings.
  • Demonstrates regular and predictable attendance as scheduled.
  • Performs other duties as assigned.

Knowledge, Skills And Physical Requirements

  • Ability to work independently under general supervision, and to demonstrate initiative in performance of the work.
  • Ability to follow established departmental procedures, learn new tasks and adapt to operational changes readily.
  • Ability to communicate both verbally and in writing in an effective manner.
  • Ability to establish and maintain effective and cooperative relationships with other employees, program participants, and the general public.

Qualifications

EXPERIENCE AND TRAINING/LICENSING REQUIREMENTS

  • Customer service and sales experience, cash handling and knowledge of computer business applications are necessary.
  • Must submit to a criminal history check (including sex offender registry if applicable) and drug screen.

PARTS AND WEIGHTS OF EXAMINATION

Oral interview: 100%

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