Operations Account Generalist

Location: Terre Haute IN (On-Site)

Status: Full-Time, Hourly Non-Exempt

Why Join First Financial Bank?

If you are detail-oriented, thrive in a fast-paced environment, and enjoy assisting with operations issues, our Operations Account Generalist role could be the perfect fit! This position allows you to support various banking functions, ensure account accuracy, and provide exceptional internal service. Apply today and take the next step in your financial services career!

What You’ll Do

• Support Account Operations: Assist with servicing deposit accounts, ensuring accuracy, and processing account changes.
• Assist with Maintaining Client Information: Assist with processing address changes, return mail, lost contact activities, and combined statement requests.
• Assist Certificates of Deposit (CD) and Individual Retirement Accounts (IRA): Assist with processing account documentation, ensure accuracy, and maintaining IRA plan information for proper reporting.
• Assist Exception Processing: Assist with account closure requests, non-sufficient funds (NSF) & rejected items, processing hold requests and verifying accuracy.
• Assist Unclaimed Property: Assist with research and preparation of due diligence letters, customer claim support and state reporting.
• Assist Collections: Respond to account closure requests and collect check items beyond the standard return window.
• Assist Banking Centers: Provide internal support for banking center staff and ensure seamless operational efficiency.
  
  

What We’re Looking For

• High school diploma or equivalent.
• Advanced degree in business, finance, or accounting is preferred.
• Strong computer proficiency, including Windows-based spreadsheet and word processing programs.
• Detail-oriented with strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Willingness to learn new things and take initiative.
• Ability to work efficiently under pressure with accuracy.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
  
  

What We Offer

• Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
  
  

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states , we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

Ready to Join Us?

Apply now and take the next step in your banking career! We review all applications and will respond promptly.

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.