Litigation Skip Tracer
Velo Law Office
Date: 7 hours ago
City: Grand Rapids, MI
Contract type: Part time
Benefits:
Responsibilities:
Work Location:
In Person
Schedule:
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life Insurance
- Long Term Disability
- 10 Paid Holidays
- 120 Hours PTO
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Responsibilities:
- Process notification of non-service and research options for further service.
- Utilize resources available to determine location information for service utilizing procedures set forth by the company.
- Provide excellent customer service while contacting process service companies on behalf of clients to resolve service timeline concerns, provide updated location information, and for status follow ups.
- Determine if alternate service methods may qualify for accounts where initial service was not successful.
- Accurately document all calls and third-party contacts pertaining to service.
- Assist with incoming consumer calls utilizing appropriate and professional communication to respond to basic questions, assist with account payments, and provide information regarding potential payment plans.
- Verify and analyze gathered data to ensure accuracy and reliability.
- High School Diploma or Equivalent
- Strong Typing Skills
- Required Language Skills
- Strong Attention to Detail and Goal Oriented
- Commitment to Excellent Customer Service
- Excellent Written and Verbal Communication Abilities
- 120 Hours PTO
- 10 Paid Holidays
- Long Term Disability
- Life Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location:
In Person
Schedule:
- 8-hour shift
- Monday to Friday
- No nights
- No weekends
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