Auto Acquisition Specialist

Garavel Subaru located in Norwalk, CT, has been your family Subaru dealership since 1997. Garavel Subaru is Connecticut’s fastest-growing Subaru dealer. Garavel Subaru’s new facility space has over tripled in size, with a 50,000-square-foot building, 12-car showroom, and a 4.5-acre lot all powered by 267 solar panels and recycled waste oil heat.

• Garavel Subaru ranks 1st for customer service throughout New England.
• Sales volume up 58% year over year
• Grew from 12 to 31 service bays.
• Every piece of service equipment from Hunter is new and state-of-the-art.
• Our parts department has more than doubled in size and boasts a fill rate of 96%. This means that we have 96% of all parts available immediately.
• A new climate-controlled shop and three-lane indoor service drive
• Employee Fitness Center onsite
  
  
  

Flexible Schedule Shifts: 5-day workweek, Monday through Friday.

What We Offer

• Generous pay program with salary and bonuses
• Employer-paid Medical Insurance
• Dental & Vision Coverage
• Voluntary Life Insurance
• 401k program with company match
• Employee vehicle purchase program
• Employee discounts on parts and service
• Weekly pay periods
• Paid Holidays
• Vacation and Sick paid time off
  
  
  

The Auto Acquisition specialist will work within the Service Department and is responsible for identifying, appraising, and acquiring quality pre-owned vehicles to support the dealership's used vehicle inventory. This position focuses on engaging with service customers to purchase or trade in their vehicles, ensuring a seamless and positive customer experience while meeting acquisition targets and upholding dealership standards.

Responsibilities

• Interact directly with service customers, assess their vehicles, and offer purchase or trade-in valuations.
• Proactively identify potential acquisition opportunities within the service department and cultivate relationships with customers.
• Appraise vehicles accurately, considering market conditions, vehicle history, and reconditioning costs.
• Negotiate favorable purchase and trade-in terms with customers, ensuring customer satisfaction while achieving dealership goals.
• Guide customers through the process, answer questions, and ensure a clear understanding of the appraisal and purchase/trade-in process.
• Coordinate with the sales team to facilitate customer upgrades to new vehicles or alternative used inventory, if desired.
• Maintain organized records of acquisitions, appraisals, and customer interactions.
• Stay informed about market trends, product changes, and relevant regulations related to vehicle acquisition.
• Collaborate with management to ensure acquisition efforts align with inventory needs and targets.
• Ensure a high level of customer satisfaction throughout the entire interaction.
  
  
  

Qualifications

• Proven experience in automotive sales, vehicle acquisition, or a similar role.
• Strong negotiation skills with a demonstrated ability to appraise vehicles effectively.
• Excellent communication, interpersonal, and rapport-building skills.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Detail-oriented with strong organizational and record-keeping abilities.
• Proficiency in utilizing dealership management software and relevant appraisal tools.
• Self-motivated and driven to achieve performance goals.
• Valid driver's license with a clean driving record.
• High School Diploma or equivalent; a Bachelor’s degree in Business Administration or a related field is preferred.
  
  
  

Must Haves:

• Friendly personality: if you don’t love people, this is not for you
• Enthusiasm
• Honesty (we wish we didn’t have to say this)
• Tremendous work ethic
• Solid organizational skills
• Squeaky clean driving record
• “Grit”
  
  
  

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Auto Acquisition specialist will frequently:

• Stand or sit for longer periods of time
• Walk the dealership lot and showroom floor
• Move frequently in and out of vehicles
• Bend, squat, or climb stairs occasionally
• Ability to lift up to 25 lbs occasionally
  
  
  

Garavel Subaru is an equal-opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V