INTAKE CLINICAL/SCHEDULER

We are seeking a friendly, empathetic, and detail-oriented Clinical Intake/Scheduler to join our team at Vertus HealthCare. We are a leading home care agency servicing Palm Beach, Okeechobee, Vero, Indian River and Port St. Lucie.

The Clinical Intake/Scheduler is responsible for the overall coordination of the Home Health Agency referrals under the direct supervision of the Director of Nursing/ Clinical Manager. The Intake Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health. The Intake Coordinator MUST have extensive knowledge of the regulatory guidelines governing home health admissions.

Responsibilities:

• Receive referrals from physicians, facilities and staff and enter the referrals in the EMR.
• Ensure all demographic information is accurate on the referral form based on eligibility (Medicare and non-Medicare requirements).
• Enter non-admitted information into Alora Plus (Software) with details in coordination notes if no visit was made. Communicates non-admitted status to referral sources and/or Sales Managers along with the reason for non-admission.
• May be required to perform patient visits and /or participate in on-call rotation.
• Function as staff nurse PRN if applicable.
  
  
  

Administrative:

• Follow up on automated eligibility alerts.
• Communicate with the Billing Manager if the insurance carrier is not Medicare to ensure verification of benefits occurs. Communicates benefit information with referral source as necessary.
• Scans referral paperwork timely to ensure that it is made available to field staff. Communicates acceptance of referrals clearly with referral sources.
  
  
  

Required Experience/Skills:

• Graduate of an approved school of professional nursing, LVN / LPN or RN and licensed in the state in FL.
• Must possess a minimum of two years’ experience in the health care industry and one year’s experience in home health.