Sales and Outreach Coordinator

Benefits:

• Paid time off
• Parental leave
• Bonus based on performance
  
  
  

Job Summary:

McMillen Health is seeking a motivated and detail-oriented Sales and Outreach Coordinator to support the promotion, sales, and distribution of our educational resources and grant-funded educational resource kits and sessions. This individual will play a key role in growing awareness and increasing access to McMillen Health's resources through outreach, relationship-building, and sales efforts.

The ideal candidate will be a strong communicator who is passionate about public health and education, and who thrives in a goal-oriented environment. This position includes a performance-based bonus structure tied to achieving sales and outreach milestones.

Responsibilities

• Proactively reach out to WIC programs, Head Start agencies, Qualified Health Centers (QHC) and other community partners to promote McMillen Health’s educational kits, digital resources, and the Brush Oral Health Program.
• Provide information, answer questions, and guide customers through the ordering or booking process.
• Use email, phone calls, and virtual/in-person meetings to build connections and generate interest.
• Collaborate with internal teams to help fill sessions funded by grants through outreach and scheduling.
• Maintain accurate records of organizations served, attendance, and fulfillment status.
• Ensure outreach aligns with grant requirements and reporting needs.
• Track and manage incoming leads and sales opportunities.
• Meet monthly, quarterly, and annual sales targets.
• Identify opportunities for cross-promotion or repeat customers.
• Collaborate with the whole Marketing team to support targeted outreach campaigns that drive sales.
• Build strong, ongoing relationships with existing customers to support retention and growth.
• Respond promptly to inquiries, provide quotes, process orders, and troubleshoot customer needs.
• Ensure timely follow-up to close sales and confirm satisfaction after delivery.
• Assist with preparing basic reports on outreach results and sales trends.
• Monitor progress toward individual and team goals to inform strategies and next steps.
• Represent McMillen Health at conferences and community events.
• Assist with warehouse and shipping when Development and Marketing Assistant is absent.
• Other duties as assigned by the Director of Development and Marketing, Associate Executive Director, and Executive Director.
  
  
  

Skills:

• Strong verbal and written communication skills
• Sales and customer relationship management experience
• Ability to meet or exceed sales and outreach goals
• Excellent organizational and time management skills
• Proficiency in Microsoft Excel and Office
• Comfortable conducting outreach via phone, email, and video conferencing
• Self-motivated with a goal-oriented mindset
• Passion for health education and community impact
  
  
  

Qualifications:

• Bachelor’s degree in Business, Communications, Health Education, Marketing, or a related field.
• 2-4 years of experience in sales, outreach, or customer service, preferably in nonprofit, education, or health sectors.
• Strong written and verbal communication skills with a professional and friendly demeanor.
• Self-starter with strong organizational skills and ability to manage multiple priorities.
• Comfortable using spreadsheets and email marketing tools.
• Passion for health education and improving the well-being of children and families.
  
  
  

Physical Demands and Work Environment

The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

Physical demands include walking, standing, bending, stooping, reaching, and moderate lifting. Must be able to sit at a computer workstation for extended periods of time. Ability to perform the repetitive motion of the fingers, hands, and wrists. Specific vision abilities include the capability of viewing computer monitor for long periods of time. Strength requirements include the ability to lift and move heavy items, such as boxes containing books and other materials (up to 30 lbs.). Requires hearing within the normal range for telephone use.

Work Environment:

Work is performed primarily in an office environment. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.

Please note, McMillen Health does not offer health insurance. The potential candidate would be responsible for securing health insurance.