VP, Account Management

This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted. This is a hybrid role.

We are seeking a Vice President of Account Management to oversee client relationships, drive account growth, and lead a high-performing team. This senior role is ideal for a seasoned professional with deep experience in logistics, 3PL, or warehousing who thrives at the intersection of strategy, operations, and customer success.

What You’ll Do:

• Lead and mentor the Account Management team
• Own relationships with key enterprise clients and ensure top-tier service
• Drive retention, renewals, upselling, and cross-selling
• Collaborate with operations and leadership to deliver on SLAs and KPIs
• Develop account strategies, forecasts, and reporting metrics

What We’re Looking For:

• 10+ years in account management/client success, with logistics or 3PL expertise
• Proven success in growing and retaining major accounts
• Strong leadership and communication skills
• Bachelor’s degree required; MBA preferred

Compensation & Benefits:

• Annual performance-based bonus
• 3 weeks paid vacation + 40 hours sick leave + 8 paid holidays
• Medical, Dental, Vision, and Life Insurance (effective 1st of month after start)
• 401(k) with competitive company match
• Hybrid schedule (3 days onsite, 2 remote)

This is a high-impact leadership opportunity with a company known for operational excellence and customer-focused solutions.

Please submit your resume and send to [email protected] if you are interested. Thank you!